Abigail Goodwin
Jacksonville,FL
Summary
Skilled Server offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Event Server
Qwick
Jacksonville, FL
12.2022 - Current
- Transported prepared food items from the kitchen to the designated area for serving purposes.
- Cleared plates and glasses from tables in a timely manner after each course or event completion.
- Assisted in setting up banquet tables and chairs for events.
- Maintained cleanliness of all dining areas throughout the duration of an event.
- Ensured that all food items were properly displayed and replenished as needed.
- Provided exceptional customer service by anticipating guest needs and responding promptly to requests or inquiries made by guests or other employees.
Server
Epping Forest Yacht and country club
Jacksonville, FL
01.2023 - 11.2024
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided exceptional service to high volume of daily customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided excellent customer service to ensure satisfaction.
Server
Hurricane Grill & Wings
Jacksonville, FL
06.2021 - 11.2022
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Stayed informed about daily specials, new menu items, promotions.
Education
High School Diploma -
Bradford High School
Starke, FL05-2009
Skills
- Event Setup
- High-Volume Dining
- Order Processing
- Food Safety Knowledge
- Guest Relations
- Detail Oriented
Certification
- ServeSafe
- Florida Responsible Vendor Alcohol server
References
References available upon request.
Timeline
Server
Epping Forest Yacht and country club
01.2023 - 11.2024
Event Server
Qwick
12.2022 - Current
Server
Hurricane Grill & Wings
06.2021 - 11.2022
High School Diploma -
Bradford High School