Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Websites
Timeline
Generic

Abigail Grimes

Greenwood,IN

Summary

Reliable employee known for high productivity and efficient task completion. Possess specialized skills in data interpretation, customer service, and management. Excels in leadership, communication, and problem-solving to enhance team performance and customer satisfaction. Ready to leverage abilities in a new role to drive success and operational excellence.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Title 1 Aid

Mooresville Schools
Mooresville, IN
08.2024 - 05.2025
  • Maintained records of student attendance, grades, test scores, and state assessments.
  • Conducted small group instruction for students needing extra help with reading and math skills.
  • Collaborated with teachers, parents, administrators, and other staff members to ensure the best possible educational environment for all students.

Key Holder

Chili's Restaurant
Bloomington & Plainfield, IN
05.2023 - 11.2024
  • Managed key holder responsibilities such as opening the store, assisting with truck orders, and observing interviews.
  • Analyzed weekly reports on sales trends, labor costs, and waste to identify opportunities for improvement.
  • Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.

Direct Support Professional

Stone Belt
Bloomington, IN
09.2022 - 12.2023
  • Assisted individuals with daily activities such as personal care, meal preparation, and medication reminders.
  • Developed relationships with families of those receiving services to ensure continuity of care.
  • Documented current patient information to update vital signs, behaviors, eating habits, and med passes.

Shift Leader

Chicago's Pizza
Bargersville & Columbus, IN
05.2017 - 08.2021
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff were properly trained on all aspects of their job duties, including safety protocols.
  • Maintained an organized work environment by delegating tasks to staff as needed.

Education

Bachelor of Science - Public Affairs

Indiana University
Bloomington, IN
05.2024

Skills

  • Record keeping
  • Event planning
  • Problem solving
  • Effective communication
  • Data analysis
  • Collaboration techniques
  • Customer service

Accomplishments

  • Nominated for Support Staff Member of the Year
  • Promoted to Keyholder within 6 months

Certification

  • Liquor License
  • Orton-Gillingham Certified (literacy teaching)
  • De-escalation Training

Timeline

Title 1 Aid

Mooresville Schools
08.2024 - 05.2025

Key Holder

Chili's Restaurant
05.2023 - 11.2024

Direct Support Professional

Stone Belt
09.2022 - 12.2023

Shift Leader

Chicago's Pizza
05.2017 - 08.2021

Bachelor of Science - Public Affairs

Indiana University