Abigail Hage
Las Vegas,USA
Summary
Results-driven HR leader with expertise in team building and workplace culture enhancement. Achievements include increased employee engagement and improved retention rates through strategic coaching and training initiatives. Proficient in HRIS optimization and conflict resolution, ensuring HR functions align with business objectives. Committed to continuous improvement and fostering HR as a key business partner.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Director of Field HR
Diversified Restaurant Group
Las Vegas, NV
03.2025 - Current
- Directed HR strategy and field support for Arby’s locations across Nevada, California, and Alaska.
- Managed Taco Bell markets in Kansas, Missouri, and Nevada, overseeing 4,500 employees.
- Led a team of four HR professionals, including two Business Partners, one Generalist, and one Coordinator.
- Delivered Investigation Training for Area Coaches to ensure compliant handling of employee relations.
- Provided daily HR support and performance management coaching through career development planning.
- Facilitated coaching sessions to enhance employee performance and overall engagement.
- Guided disciplinary actions to uphold workplace standards and compliance.
- Collaborated with field leadership to boost employee retention and operational effectiveness.
Human Resources Business Partner
Diversified Restaurant Group
Las Vegas, NV
06.2024 - Current
- Cultivated strong safety culture, leading safety committee for Las Vegas and Reno to reduce workers' compensation claims.
- Oversaw HR functions for 82 Taco Bell locations and 20 California stores, expanding oversight to Arby's market in Las Vegas and Alaska by January 2025.
- Directed HR compliance initiatives, conducting workplace investigations and enforcing policies for a legally compliant, employee-focused environment.
- Designed and facilitated 'Connecting with Employees' workshop, training over 100 managers to enhance positive engagement and reduce disciplinary actions.
- Streamlined termination processing from three months to one week, improving efficiency and compliance.
- Implemented proactive engagement strategies that increased employee retention by 15% across multiple locations.
- Conducted 10-12 workplace investigations weekly, achieving 50% volume reduction through enhanced training and cultural initiatives.
- Created HR intranet page, boosting manager compliance with documentation policies by 40%.
Human Resources Business Partner
IMEG
Las Vegas, NV
02.2023 - 06.2024
- Conducted executive meetings, resulting in 15% increase in employee engagement through strategic HR guidance.
- Developed HR data analysis strategies to enhance workforce planning using diverse insights.
- Managed complex employee relations matters, ensuring compliance and consistency across teams.
- Provided coaching and HR advisory services to leaders overseeing more than 100 employees.
- Led recruitment efforts for over 50 roles, emphasizing job analysis and candidate selection.
- Spearheaded targeted training initiatives, boosting participation by 20% through customized programs.
Human Resources Business Partner & HRIS
Clay Lacy Aviation
Van Nuys, CA
01.2021 - 01.2023
- Provided HR support across Operations, Safety, Marketing, IT, and Customer Service units.
- Boosted employee performance by 15% through targeted leadership coaching and strategic planning.
- Implemented HRIS enhancements to streamline onboarding and performance review processes.
- Created and revised employee handbooks to ensure compliance with labor laws and company policies.
Human Resources Generalist & Benefits Administrator
Clay Lacy Aviation
Van Nuys, CA
10.2018 - 01.2021
- Managed benefits administration for 1,000+ employees, reducing healthcare costs by 15% through optimized plans
- Conducted 50+ internal investigations, reducing compliance issues by 20%
- Provided HRIS training to 2,000+ employees, achieving a 97% satisfaction rate
Human Resources Coordinator
Clay Lacy Aviation
Van Nuys, CA
06.2017 - 10.2018
- Improved employee relations, reducing turnover by 15%..
- Organized 10+ company events, and contributed to internal investigations.
- Minimized OSHA recordable incidents by 20% while decreasing workers' comp expenses by $40K
Human Resources Assistant
Clay Lacy Aviation
Van Nuys, CA
03.2015 - 06.2017
- Assisted with HRIS system implementation and employee training.
- Administered payroll modifications and facilitated benefits enrollment.
Education
Bachelor of Arts - Sociology
California State University, Northridge
Northridge, CA06.2022
Associate of Arts - Sociology
University of California, Santa Barbara
Santa Barbara06.2014
Skills
- Employee relations and conflict resolution
- HR compliance and employment law
- Performance management and coaching
- Talent acquisition and workforce planning
- Training and development
- HR metrics and analytics
- Leadership development
- Benefits and leave administration
- HRIS implementation and optimization
Websites
Certification
Currently Studying for SPHR & SHRM-SCP, 2025
Languages
- English, Native
- Spanish, Proficient
Personal Information
Title: Director of Human Resources
Timeline
Director of Field HR
Diversified Restaurant Group
03.2025 - Current
Human Resources Business Partner
Diversified Restaurant Group
06.2024 - Current
Human Resources Business Partner
IMEG
02.2023 - 06.2024
Human Resources Business Partner & HRIS
Clay Lacy Aviation
01.2021 - 01.2023
Human Resources Generalist & Benefits Administrator
Clay Lacy Aviation
10.2018 - 01.2021
Human Resources Coordinator
Clay Lacy Aviation
06.2017 - 10.2018
Human Resources Assistant
Clay Lacy Aviation
03.2015 - 06.2017
Bachelor of Arts - Sociology
California State University, Northridge
Associate of Arts - Sociology
University of California, Santa Barbara