Abigail Hale
Clinton Township
Summary
Knowledgeable circulation specialist with a solid background in library operations and patron services. Has successfully supported various library functions including cataloging, circulation, and reference assistance. Has demonstrated excellent organizational skills and effective communication in team-oriented environment.
Overview
11
11
years of professional experience
Work History
Gate Attendant
Detroit Mulch Co
05.2025 - Current
- Managed gate access and monitored vehicle entry for security compliance.
- Assisted visitors with directions and provided information about facility amenities.
- Trained new staff on operational procedures and customer service standards.
Post Operation Post Closing Reviewer
United Wholesale Mortgage
01.2025 - 04.2025
- Maintained strong attention to detail while reviewing numerous documents daily, ensuring consistent quality and accuracy.
- Maintained strict confidentiality with sensitive client information, adhering to industry standards and company policies.
CIRCULATION SPECIALIST
Ferndale Area District Library
02.2018 - 05.2023
- Handled data entry and accounting updating requirements, collected fees, and replaced lost library cards
- Catalogued, shelved, and repaired books to keep materials organized for patron use
- Coordinated special requests such as reservations and interlibrary loans for system users
- Handled library clerical tasks like answering phones and sorting mail to support efficient operations
- Managed library technical equipment such as computers by handling schedules, routine maintenance needs, and repairs
- Sorted and classified items for proper placement on shelves and in file systems
- Assisted team members and managers with tasks to maintain productivity and meet project milestones
LIBRARY PAGE
Harper Woods Public Library
06.2015 - 10.2018
- Located books, reference, and other materials within library system and coordinated transfers
- Delivered and retrieved items throughout library by hand or using pushcart
PHARMACY TECHNICIAN
CVS Pharmacy
02.2017 - 03.2018
- Filled prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying medicine correctness and checking for possible interactions
- Adhered to the company policy regarding good faith dispensing during all prescription dispensing activities
- Helped pharmacy department with inventory processes to provide smooth process flow and customer experiences
- Reported prescription errors to Pharmacists on duty and adhered to company policies and procedures
- Assisted customers and patients by offering information on goods and services
- Registered all related sales on the assigned cash register; collected and handled cash
- Made telephone calls to Physicians, customers, and patients
- Performed duties as assigned by the Pharmacy Manager, Staff Pharmacist, and Store Manager, including utilizing pharmacy systems to enter patient and drug information
- Resolved customer issues and answered questions to deliver positive customer experience
- Answered questions from customers such as where to find desired products and explained the pharmacy's policies
- Priced stock, shelved merchandise and changed signage to reflect current sales information
- Cleaned and sterilized work areas, glassware and equipment to protect the pharmacy's staff and customers
- Carefully counted out and packaged pharmaceutical orders for individuals and bulk needs
- Finished all tasks and job duties, adhering to deadlines to avoid delays
Education
HIGH SCHOOL DIPLOMA -
Harper Woods High School
HARPER WOODS, MI06.2015
Skills
- Problem-solving
- Customer relations
- Cataloging and shelving
- Library services
- Technical training
- Detail Oriented
Timeline
Gate Attendant
Detroit Mulch Co
05.2025 - Current
Post Operation Post Closing Reviewer
United Wholesale Mortgage
01.2025 - 04.2025
CIRCULATION SPECIALIST
Ferndale Area District Library
02.2018 - 05.2023
PHARMACY TECHNICIAN
CVS Pharmacy
02.2017 - 03.2018
LIBRARY PAGE
Harper Woods Public Library
06.2015 - 10.2018
HIGH SCHOOL DIPLOMA -
Harper Woods High School