Abigail Hall
Winston-Salem,NC
Summary
Compassionate and dedicated professional with hands-on experience supporting patients through hospital volunteer work and years in customer service roles. Hardworking student studying biology at UNC Chapel Hill with a strong work ethic and a deep commitment to healthcare. Proven ability to communicate effectively, multitask, and stay composed under pressure. Passionate about delivering high-quality, empathetic care as a Certified Nursing Assistant, with long-term goals of becoming a physician assistant.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Volunteer
UNC Hospitals
08.2024 - Current
- Tutored pediatric patients to help them maintain their academic progress, demonstrating patience, empathy, and adaptability.
- Built meaningful rapport with patients through consistent, compassionate presence and attentive care.
- Delivered mail to patients, fostering connection and offering friendly, supportive interactions.
- Engaged pediatric patients in arts and crafts to support their emotional well-being and reduce stress during hospitalization.
Waitress
Diamondback Grill
05.2024 - 08.2024
- Provided attentive, high-quality service in a fast-paced environment, consistently managing multiple tables and customer needs with efficiency.
- Communicated clearly and compassionately with guests to ensure satisfaction and resolve issues calmly under pressure.
- Collaborated with kitchen staff to maintain smooth operations and deliver timely, accurate orders.
- Maintained a clean and organized workspace with specific attention to detail.
Cashier
Publix
08.2019 - 07.2023
- Delivered friendly, personalized service to all customers, building strong communication and interpersonal skills.
- Served as an essential worker throughout the COVID-19 pandemic, providing reliable and compassionate customer service during periods of heightened stress and safety protocols.
- Resolved customer concerns with patience and empathy, demonstrating an understanding and supportive demeanor.
- Maintained cleanliness and organization at the register, reinforcing attention to detail and commitment to safety standards.
Education
Bachelor of Science - Biology, History Minor
University of North Carolina At Chapel Hill
Chapel Hill, NC05-2027
Skills
- Compassionate patient care
- Time management
- Communication
- Organization
- Conflict resolution
- Adaptability
- Customer service excellence
- Multitasking
Certification
Nurse Aide I - North Carolina
CPR & first-aid certified
Timeline
Volunteer
UNC Hospitals
08.2024 - Current
Waitress
Diamondback Grill
05.2024 - 08.2024
Cashier
Publix
08.2019 - 07.2023
Bachelor of Science - Biology, History Minor
University of North Carolina At Chapel Hill
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