Summary
Work History
Education
Skills
Timeline
Generic

Abigail Hayes

Bronx,NY

Summary

Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.

Work History

Volunteer

Preston High School
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Provided administrative support to department leads to help organize events and fundraisers.
  • Led group discussions and activities to meet different community needs.

Babysitter

Multiple Families
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Reassured children when upset providing emotional support and stability.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Guided school homework and read bedtime stories to support development.
  • Monitored children's play activities to verify safety.
  • Established and maintained safe play environment for children.
  • Supervised children on playground to help develop physical and social skills.
  • Assisted with light housekeeping duties as well as running errands.

Tutor

Preston High School
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Provided homework assistance using specific curriculum and materials.
  • Supported students with helpful study habits and exam strategies.
  • Taught students remotely using online video chat platform and other delivery channels.

Waitress

City Island Diner
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials, and took drink orders.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Processed orders and sent to kitchen employees for preparation.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Checked guests' identification before serving alcoholic beverages.

Education

Preston High School
Bronx New York 10464

Skills

  • Public Speaking
  • Interpersonal Skills
  • Digital Media
  • Event Planning
  • Project Management
  • Meeting Leadership
  • Group Activities
  • Educational Activities
  • Preparing Arrangements
  • Character Building
  • Special Events
  • Group Sessions
  • Professional Relationships

Timeline

Volunteer

Preston High School

Babysitter

Multiple Families

Tutor

Preston High School

Waitress

City Island Diner

Preston High School

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Abigail Hayes