Abigail Head
Gilliam,MO
Summary
Dynamic and professional individual with a proven track record in customer service and marketing at Landon Ball-State Farm. Skilled in organizing events to enhance business visibility, I have obtained licenses in various insurance sectors, demonstrating exceptional organizational skills and a dedication to continuous learning. Ability to excel in team collaboration and task completion has significantly contributed to workplace efficiency and customer satisfaction. I am consistently looking to grow and obtain knowledge that will help my career and company!
Overview
9
9
years of professional experience
1
1
Certification
Work History
Customer Service/Personal Assistant/Marketing
Landon Ball- State Farm
11.2023 - Current
- Responsible for handling all customer service transactions, preventative service work, along with answering phone calls, scheduling appointments and keeping the office calendar organized.
- Handling all payment transactions and nightly deposits
- Ensuring my agent’s email stays clear of any tasks that can be handled by our staff.
- Organizing events and putting on events for marketing purposes. To get our name out to the public and grow our business.
- Working with my coworkers to provide the best service and experiences for our customers.
- Running quotes for added business/coverages for insurance policies
Loan Administrator
Commercial Trust Company
07.2020 - 10.2023
- Book loans
- File documents
- Manage accounts
- Balance spreadsheets
- Manage/process loan payments
- Pay escrow bills
- Quality control loan files
Crew Member
Muddy Mo Pizzaria
08.2018 - 08.2020
- I was responsible for handling money, cooking, and taking care of customers
- I also handled all of the ordering the food delivery truck and keeping the rest of the crew on track
Crew Member/ Crew Leader
Sonic Drive
08.2015 - 08.2017
- I worked with a team of individuals to take orders, deliver food, give back appropriate change, and give the customers a great experience!
Education
Bachelor Of Accountancy - Accounting
Central Methodist University
Fayette, MO05.2023
Skills
- Licensed in Property,Casualty, Life & Health insurance for the state of Missouri
- Detail oriented
- Organized
- Great penmanship
- Hard working
- Dedicated
- Great at completing tasks in a timely manner
- Works great with other individuals and by myself
- Eager to learn and improve
Certification
Fully Licensed in Insurance in Missouri for
- Property
- Casualty
- Life
- Health
Timeline
Customer Service/Personal Assistant/Marketing
Landon Ball- State Farm
11.2023 - Current
Loan Administrator
Commercial Trust Company
07.2020 - 10.2023
Crew Member
Muddy Mo Pizzaria
08.2018 - 08.2020
Crew Member/ Crew Leader
Sonic Drive
08.2015 - 08.2017
Bachelor Of Accountancy - Accounting
Central Methodist University