Dynamic Associate Asset Manager with expertise in Yardi Premier and report preparation at Harrison Properties Management. Proven track record in enhancing tenant relations and resolving disputes effectively. Skilled in financial reconciliation and building operations, demonstrating strong communication and problem-solving abilities to drive operational success.
Overview
4
4
years of professional experience
Work History
Associate Asset Manager
Harrison Property Management
03.2022 - Current
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Followed up on delinquent tenants and coordinated collection procedures.
Coordinated with legal counsel to resolve tenant disputes.
Communicated effectively with owners, residents, and on-site associates.
Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Reconciled monthly bank statements for over 40 properties through Yardi Premier
Server
Cherry Street Brewing
05.2021 - 03.2022
Cultivated warm relationships with regular customers.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Served food and beverages promptly with focused attention to customer needs.
Answered customers' questions, recommended items, and recorded order information.
Customer Care Specialist/Community Resource Officer at Palmetto Dunes ResortCustomer Care Specialist/Community Resource Officer at Palmetto Dunes Resort