Abigail Hernandez
Lufkin,Tx
Overview
9
9
years of professional experience
Work History
Pharmacy Technician Trainee
Abeldt's Pharmacy
06.2023 - 08.2024
- Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
- Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Demonstrated adaptability in quickly learning new technology platforms, enhancing overall productivity within the pharmacy setting.
- Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
Treatment Coordinator
Speaker Orthodontics
01.2022 - 06.2023
- Welcomed patients into facility for New Patient Exams
- Captured Panoramic and cephalometric X-rays
- Typed detail notes regarding treatment plan
- Scanned documents into patient chart
- Analyze patient health history
- Reviewed X-rays
- Conveyed treatment plan to patient
- Present financial options, as well as complete financial paperwork and contracts
- Returned calls/emails
- Schedule appointment
- Work alongside doctor for exact treatment needs for patient with clear communication
- Kept spreadsheet of orthodontic outcomes
- Followed up with patients
Orthodontic Assistant
Hinckley Orthodontics
10.2019 - 01.2022
- Took x-rays, photographs and impressions of patients teeth and mouth
- Prepared patient for orthodontist and performed simple tasks such as tightening braces, placing brackets and conducting preliminary examinations
- Safely remove braces and place permanent retainer
- Prepared examination rooms, sterilize equipment and instruments
- Taught patients importance of oral hygiene
- Closely document important discussions between orthodontist and patient
- Ran routine cleanings on machines
- Assist orthodontics by passing instruments
- Other duties as assigned
Coordinator
TJMaxx
05.2015 - 10.2019
- Coached employees through day-to-day work and complex problems
- Resolved employment related disputes through proactive communication
- Trained inexperienced employees in adequate departments
- Assisted managers with nightly and morning duties including, closing store, collecting money from registers and refilling registers
- Controlled employee break and lunch times
- Aid in customer questions and concerns
- Contribute to unloading cargo and placing merchandise in the correct department
- Enrolled interested customers in store credit applications
Education
Basics -
Angelina College
Lufkin, Tx12-2024
License -
Nacogdoches Dental Assistant School
Nacogdoches, Tx11.2019
High School Diploma - undefined
Lufkin High School
Lufkin, Tx05.2016
Skills
- Personable communication
- Payment Collection
- Problem Solving
- Time Management
- Organization
- Teamwork and collaboration
- Adaptability
- Listening
- Critical Thinking
- Professional and strong worth ethic
- Medication dispensing
- Patient confidentiality
- Updating medication histories
- HIPAA
LANGUAGES
Spanish
English
Timeline
Pharmacy Technician Trainee
Abeldt's Pharmacy
06.2023 - 08.2024
Treatment Coordinator
Speaker Orthodontics
01.2022 - 06.2023
Orthodontic Assistant
Hinckley Orthodontics
10.2019 - 01.2022
Coordinator
TJMaxx
05.2015 - 10.2019
High School Diploma - undefined
Lufkin High School
Basics -
Angelina College
License -
Nacogdoches Dental Assistant School