Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abigail Hill

St Louis,MO

Summary

Self-motivated DevOps Analyst offering several years of leadership experience across various industries. Methodical with significant experience in training and working in fast paced environments. Excellent problem-solver with history automating processes and driving operational enhancements.

Overview

17
17
years of professional experience
2010
2010
years of post-secondary education

Work History

DevOps Data Analyst II

Allsup LLC
Belleville , IL
08.2022 - Current
  • Supported deployment of automated processes to enhance efficiency.
  • Collaborated with teams to gather requirements for projects.
  • Participated in team meetings to discuss project updates and challenges encountered.
  • Engaged in training sessions on tools and technologies relevant to operational needs.

Operations Supervisor

Allsup LLC
Belleville, IL
07.2020 - 08.2022
  • Supervised daily operations to ensure team efficiency and productivity.
  • Coordinated schedules and workloads for staff across multiple shifts.
  • Trained new employees on standard operating procedures and safety protocols.
  • Implemented process improvements to enhance operational effectiveness.
  • Conducted regular performance evaluations and provided constructive feedback.

Operations Team Leader

Allsup LLC
Belleville , IL
08.2018 - 08.2020
  • Coordinated daily operations to ensure team efficiency and productivity.
  • Oversaw workflow processes and identified areas for improvement.
  • Mentored junior team members on operational best practices.

Claim Specialist

Allsup LLC
Belleville, IL
05.2017 - 08.2018
  • Evaluated claims to determine coverage and compliance with policy guidelines in a call center environment.
  • Communicated with clients to gather necessary information for claim processing for Social Security and Veterans Disability Benefits.
  • Investigated discrepancies in claims through detailed research and analysis.

Store Manager

Slackers CDs and Games
Fairview Heights, Illinois
07.2008 - 05.2017
  • Oversaw daily store operations and ensured high standards of customer service.
  • Trained and developed staff to improve performance and product knowledge.
  • Managed inventory levels and coordinated stock replenishment processes.

Education

Mascoutah Community High School
Mascoutah, IL

Skills

  • Project coordination
  • Team collaboration
  • Critical thinking
  • Effective communication
  • Time management
  • Strong work ethic

Timeline

DevOps Data Analyst II

Allsup LLC
08.2022 - Current

Operations Supervisor

Allsup LLC
07.2020 - 08.2022

Operations Team Leader

Allsup LLC
08.2018 - 08.2020

Claim Specialist

Allsup LLC
05.2017 - 08.2018

Store Manager

Slackers CDs and Games
07.2008 - 05.2017

Mascoutah Community High School
Abigail Hill