Abigail Holbrook
Menasha,WI
Summary
Detailed and organized worker looking to join a small, motivated team dedicated to excellence, encouragement, and mutual growth. Focused on delivering results while prioritizing work-life balance. Skilled in fostering a positive team culture that encourages hard work and personal well-being.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Parts Manager/Service Advisor
Meister Import Motors, Inc.
Greenville, WI
2016 - Current
- Implemented efficient storage solutions for parts organization.
- Utilized parts management software for inventory tracking and order processing.
- Organized and monitored inventory levels of parts, tools, and supplies.
- Developed and maintained positive working relationships with vendors.
- Provided technical advice on the selection of replacement parts.
- Placed parts orders for the sales department, service customers, and DIY customers.
- Received, examined and shelved stock and special order parts, cataloged and returned unused/no longer needed parts to vendors.
- Created an excellent personable and friendly experience to cultivate customer loyalty and retention.
- Maintained organized service area, ensuring a clean and welcoming environment for clients.
- Assisted customers with vehicle service inquiries and appointment scheduling.
- Explained service recommendations and maintenance procedures to clients clearly.
- Coordinated with technicians to ensure timely vehicle repairs and maintenance.
- Prepared invoices for services rendered and collected payments from customers.
- Processed customer payments and maintained accurate transaction records efficiently.
- Promptly responded to customer inquiries via phone, email or in person.
- Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Performed minor mechanical/bodywork repairs as needed.
Emergency Medical Technician
Clintonville Area Ambulance Service
Clintonville, WI
2014 - 2015
- Performed routine inventory checks and restocks.
- Executed reasoned and logical decision making in emergent situations.
- Managed care in the field and in-transit, including performing standard testing and administering necessary medication.
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
- Operated emergency vehicles for transportation of patients from the scene to the medical facility, as well as interfacility transport.
- Wrote and submitted accurate incident reports.
- Participated in continuing education courses to maintain certification requirements.
Automotive Detailer
Meister Import Motors, Inc.
Greenville, WI
2010 - 2015
- Cleaned interior and exterior of vehicles using vacuums, steamers, polishers, buffers and other detailing tools.
- Identified issues that could affect safety or cosmetic concerns and brought them to the manager's attention.
- Performed minor windshield repair.
- Performed headlight resurfacing: sanded and polished with power tools and applied protectant to finished product.
- Performed minor body work (buffing out superficial scratches, adding touch up paint, ect.).
- Performed minor repairs such as replacing wiper blades or light bulbs on vehicles.
- Photographed vehicles for online advertisement.
- Performed general up-keep of the facility (cleaning lobby, facilities, and work area).
- Performed general maintenance of business grounds (operated lawn mower and weed trimmer).
Automotive Detailer/Groundskeeper
Linear Motors, LLC
Embarrass, WI
2007 - 2012
- Cleaned interior and exterior of vehicles using vacuums, steamers, polishers, buffers and other detailing tools.
- Applied waxes and polishes to the vehicle's body to protect its paint finish.
- Performed minor repairs such as replacing wiper blades or light bulbs on vehicles.
- Maintained business grounds (operated lawn mower and weed trimmer).
- Maintained building interior (cleaned lobby, facilities and workspace).
Education
EMT-B - Emergency Medical Technician
Fox Valley Technical College
Appleton, WI01-2014
High School Diploma - HSED
Fox Valley Technical College
Clintonville, WI01-2011
Skills
- Inventory management
- Computer skills/knowledge
- Hand and power tools operation
- Problem solving
- Attention to detail
- Time management
- Organizational skills
- Critical thinking
- Reliability and work ethic
- Interpersonal communication
- Adaptability
- Quick Learner
Certification
Nationally Registered Emergency Medical Technician
Timeline
Parts Manager/Service Advisor
Meister Import Motors, Inc.
2016 - Current
Emergency Medical Technician
Clintonville Area Ambulance Service
2014 - 2015
Automotive Detailer
Meister Import Motors, Inc.
2010 - 2015
Automotive Detailer/Groundskeeper
Linear Motors, LLC
2007 - 2012
EMT-B - Emergency Medical Technician
Fox Valley Technical College
High School Diploma - HSED
Fox Valley Technical College