Abigail Hunkins
Portage,MI
Summary
Committed and hardworking employee with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and eager for opportunities that lead to personal growth. Creative problem-solver well versed in customer service.
Overview
2
2
years of professional experience
Work History
Owner/Operator
Honey Sweet Creations
Kalamazoo, Michigan
07.2022 - Current
- Managed sales and costs by analyzing and keeping record of sales, business data and expenses.
- Received and responded to customer requests via emails, phone calls and in-person interactions.
- Developed strong rapport with customers and created positive impression of business.
- Lead of aesthetic vision and creation of new fashion products and coordinated with events to boost sales
Shift Lead
TrueLeaf Solutions LLC
Lawrence, MI
09.2021 - 08.2022
- Responded to and resolved customer questions and concerns.
- Counted, balanced and adjusted cash and credit card payments
- Helped store management meet standards of service and quality in daily operations.
- Trained and mentored new employees to maximize team performance.
Assistant Cultivator
FreedomTown Holdings
Bangor, MI
06.2021 - 10.2021
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Trained agricultural technicians and farm laborers in new techniques for seasonal optimized crop management.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Completed hands-on crop production work for large-scale commercial cultivation operation.
Product Educator/Receptionist
Lake Effect
Portage, United States
11.2020 - 05.2021
- Maintained communication between customers, tracking records and filing documents.
- Answered customer questions about products, helped locate merchandise and suggested suitable options
- Greeted visitors and customers with friendliness, professionalism and knowledgeable assistance
- Checked pricing, applied discounts and printed receipts to ring up customers.
Education
High School Diploma -
Portage Central High School
Portage, MISkills
- Self-Motivated
- Excellent Communication
- Attention to Detail
- Billing and Payment Processing
- Adaptable to Changing Client Needs
- Computer Proficiency
Timeline
Owner/Operator
Honey Sweet Creations
07.2022 - Current
Shift Lead
TrueLeaf Solutions LLC
09.2021 - 08.2022
Assistant Cultivator
FreedomTown Holdings
06.2021 - 10.2021
Product Educator/Receptionist
Lake Effect
11.2020 - 05.2021
High School Diploma -
Portage Central High School
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