Rafael Betancio Castorena
Mesa,AZ
Summary
Highly detail-oriented and people-oriented self-starter who works well independently and with others to get the job done to the satisfaction of the client.
Overview
20
20
years of professional experience
Work History
Owner/Operator
EC Delivery Llc
Scottsdale, AZ
03.2022 - Current
- Verified each delivery against shipping instructions before delivering to customers.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Loaded truck and properly secured items to prevent damage during transportation.
- Completed on-time deliveries by choosing the best and most efficient routes.
- Drove company truck for local and intra-state pick-ups and deliveries.
- Recorded each delivery using the proper paperwork before leaving the warehouse
SOLID WASTE EQUIPMENT OPERATOR II
City of Mesa
Mesa, AZ
07.2021 - 02.2024
- operate assigned vehicles and equipment
- perform routine service and minor maintenance on trucks.
- read and understand route maps/tools and street signs.
- understand and carry out verbal and written instructions.
- detect the need for repairs and make minor repairs to equipment as needed.
- work independently in performing regular duties and without supervision on a daily basis and is able to make independent decisions; organize and prioritize daily work.
- keep records and make reports.
- maintain a safe working environment; complete required OSHA/Safety training.
- handle all physical requirements of the class including heavy manual labor.
- paint bins in the field with a roller, make minor repairs to bins, bin lids, and barrels while in the field and in the yard
- maintain effective working relationships with management, coworkers, and the general public.
Solid Waste Equipment Operator 1
City Of Scottsdale
Scottsdale , AZ
06.2020 - 02.2021
- Work on an established sanitation route picking up brush,branches,and other uncontained trash
- Load brush into a rear-loading truck and compacts it
- Maintained and cleaned equipment after each job and inspected.
- Operate a motor vehicle requiring a class A CDL with air brake endorsement.
Delivery/Driver
Lowe's Home Improvement
Scottsdale, Arizona, United States
07.2015 - 07.2020
- Verified each delivery against shipping instructions before delivering to customers.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Loaded truck and properly secured items to prevent damage during transportation.
- Completed on-time deliveries by choosing the best and most efficient routes.
- Drove company truck for local and intra-state pick-ups and deliveries.
- Recorded each delivery using the proper paperwork before leaving the warehouse.
Assistant Manager
Rent A Center
Tempe, AZ
09.2010 - 09.2015
- Operated a cash register for cash, credit card transactions.
- Stocked and replenished merchandise according to store merchandising layouts.
- Welcomed customers into the store and helped them locate items.
- Built client relationships by acting as the liaison between the customer service and sales teams.
- Greeted customers in a timely fashion while quickly determining their needs.
- Engaged with customers in a sincere and friendly manner.
- Built relationships with customers to increase likelihood of repeat business.
- Verified each delivery against shipping instructions before delivering to customers.
- Completed on-time deliveries by choosing the best and most efficient routes.
- Submitted receipts and money received from deliveries at the end of each shift.
- Drove company truck for local and intra-state pick-ups and deliveries.
- Loaded and secured items in trucks.
- Completed all documentation neatly and accurately.
Porter
Rossmor & Graham
Scottsdale, AZ
06.2008 - 09.2010
- Cleaned in and around the buildings, prioritizing safety at all times.
- Hosed down and swept steps and sidewalks.
- Dismantled, cleaned and replaced light fixtures.
- Inspected facility and grounds and picked up any trash.
- Fix anything broken
- Repaired locks rekeyed locks
Stocker
Wal-Mart
Scottsdale, AZ
06.2007 - 04.2009
- Offered product samples, answered questions and helped customers find items.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.
- Unloaded trailers, received merchandise, verified orders and broke down produce loads.
- Assisted guests with finding items.
- Maintain clean, neat and properly stocked check stand area.
- Loaded and unloaded pieces into boxes for shipment.
- Unloaded cargo from truck with hand trucks and pallet jacks.
Bagger/stocker
Food City
Tempe, Arizona, United States
05.2005 - 06.2007
- Offered product samples, answered questions and helped customers find items.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.
- Developed knowledge about products and sales items to answer shoppers' questions.
- Stocked and cleaned grocery shelves, bulk bins and freezer and dairy cases.
Education
High School Diploma -
Coronado high school
Scottsdale, AZ2006
Skills
- I know Spanish and English
- Fast learner
- Very dependable
- Problem-solving skills
- Friendly and helpful
- People-oriented
- Motivated team player
- Customer service
- Self-motivated
- Positive and friendly
Timeline
Owner/Operator
EC Delivery Llc
03.2022 - Current
SOLID WASTE EQUIPMENT OPERATOR II
City of Mesa
07.2021 - 02.2024
Solid Waste Equipment Operator 1
City Of Scottsdale
06.2020 - 02.2021
Delivery/Driver
Lowe's Home Improvement
07.2015 - 07.2020
Assistant Manager
Rent A Center
09.2010 - 09.2015
Porter
Rossmor & Graham
06.2008 - 09.2010
Stocker
Wal-Mart
06.2007 - 04.2009
Bagger/stocker
Food City
05.2005 - 06.2007
High School Diploma -
Coronado high school