Summary
Overview
Work History
Education
Skills
Timeline
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Abigail Jannusch

Montgomery,USA

Summary

Dynamic and dedicated professional with a proven track record at Sea Shack Cajun Style, excelling in customer service and cash handling. Recognized for strong multitasking abilities and active listening skills, consistently enhancing guest experiences while efficiently managing high-volume environments. Committed to delivering exceptional service and fostering team collaboration.

Overview

2
2
years of professional experience

Work History

Event Assistant

Rosewood Farms
03.2025 - Current

Coordinated setup and breakdown for diverse events, including weddings, showers and birthday celebrations. Engaged in food preparation within farm shop while upholding hygiene standards. Managed retail responsibilities such as cashier duties and stock management. Assisted customers with inquiries and navigation throughout the shop. Maintained neatness of displays before and after events to ensure quality service. Streamlined daily operations by preparing shop effectively for opening hours.

Waitress

Sea Shack Cajun Style
09.2024 - 03.2025
  • Demonstrated excellent customer service skills while working in a fast-paced environment.
  • Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions.
  • Managed multiple tasks simultaneously while maintaining high quality standards of service.
  • Delivered meals to tables quickly while ensuring accuracy of orders placed by customers.
  • Greeted guests promptly and courteously, ascertained their dining needs, and provided appropriate service.
  • Processed accurate cash and credit card transactions.
  • Assisted customers with menu selections and answered questions regarding food items and beverages.

Dog Handler

Camp Mutty Paws
08.2023 - 10.2024
  • Maintained a safe environment for the animals by monitoring their interactions with other people or animals.
  • Conducted regular inspections of kennels for cleanliness and general maintenance needs.
  • Maintained an organized inventory system for pet supplies and food items.
  • Organized events such as fundraisers and educational seminars at local shelters.
  • Responded quickly to customer inquiries related to pet care services.
  • Monitored health conditions of all animals under care including administering medications when necessary.
  • Educated owners on proper nutrition and exercise requirements for their pets.
  • Fed or exercised animals or provided other general care, such as cleaning, or maintaining holding or performance areas.
  • Kept records documenting animal health, diet, and behavior.

Lifeguard

Raging Waves Water Park
05.2023 - 09.2023
  • Enforced pool rules among swimmers and patrons in order to maintain safe swimming conditions.
  • Developed strong working relationships with other employees and general public.
  • Conducted pool opening and closing duties.
  • Enforced safety policies and rules to guests to prevent accidents.
  • Remained calm and poised during periods of stress or when dealing with difficult people.
  • Monitored pool to identify individuals in distress or other emergency situations.
  • Paid close attention to weak swimmers and high-risk patrons.
  • Educated guests about water safety rules and regulations as needed.
  • Recognized swimmers in need of assistance, immediately acting to provide aid.
  • Attended regularly scheduled staff meetings and trainings.
  • Provided assistance to patrons with special needs or disabilities.
  • Documented incidents and injuries and submitted report to supervisor at end of shift.
  • Performed safety equipment checks and reported malfunctions and damage to supervisor.

Education

High School Diploma -

Oswego High School
Oswego, IL
05.2024

Skills

  • Customer service
  • Time management
  • Cash handling
  • Strong multitasking
  • Active listening
  • Team collaboration
  • Greeting guests
  • Order taking
  • Payment processing
  • Upselling techniques

Timeline

Event Assistant

Rosewood Farms
03.2025 - Current

Waitress

Sea Shack Cajun Style
09.2024 - 03.2025

Dog Handler

Camp Mutty Paws
08.2023 - 10.2024

Lifeguard

Raging Waves Water Park
05.2023 - 09.2023

High School Diploma -

Oswego High School