Abigail Jollay
Waynesville,Ohio
Summary
Invested Social Worker dedicated to forming trusting relationships and advocating for best interest of clients. Expertise in case management. Respectful and compassionate professional offering guidance for clients in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
7
7
years of professional experience
Work History
Case Management Intern
Violence Free Futures
08.2023 - Current
- Coordinated with local government to provide resources to clients.
- Administered and tracked client service payments.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Monitored progress towards service plan goals.
- Made appropriate referrals, monitored client services in appropriate time frames, sought supervisory guidance as required, documented services provided and completed departmental billing procedures.
Server
McIntosh's Pub & Grub
05.2017 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm and lasting relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Assistant Teacher
La Petite Academy
10.2018 - 02.2019
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Worked with teachers to design lesson plans and coordinate age-appropriate activities for classes.
- Supervised children during in-classroom activities and on playground.
- Engaged and entertained children through recreational and educational activities.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Organized snack time and nap hours.
Daycare Assistant
The Goddard School
12.2016 - 05.2017
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Planned and implemented crafts and other activities to spark interest and enhance development.
- Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
Education
Bachelor of Arts - Social Work
Wright State University
Beavercreek04.2024
Associate of Arts - Psychology
Sinclair Community College
Dayton04.2021
Skills
- Discharge Planning
- Needs Assessment
- Case Management
- Intervention Plans
- Treatment Planning
- Problem-Solving
- Positive Attitude
- Program Development
- Emotional Awareness
- Crisis Intervention
- Small Group Instruction
Timeline
Case Management Intern
Violence Free Futures
08.2023 - Current
Assistant Teacher
La Petite Academy
10.2018 - 02.2019
Server
McIntosh's Pub & Grub
05.2017 - Current
Daycare Assistant
The Goddard School
12.2016 - 05.2017
Bachelor of Arts - Social Work
Wright State University
Associate of Arts - Psychology
Sinclair Community College
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