Abigail Jones
Charlotte,NC
Summary
Dedicated secretary with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
4
4
years of professional experience
Work History
Secretary
Performance Outdoor Products
Charlotte, NC
10.2021 - Current
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Composed internal and external correspondence for senior management and reviewed documentation to eliminate errors.
- Reviewed and balanced daily bank deposits and deposit report.
- Scheduled appointments and conducted follow-up calls to clients.
- Answered multi-line phone system and greeted callers enthusiastically.
Private Nanny
Charlotte's Best Nanny Agency
Charlotte, NC
09.2020 - Current
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Secretary/Assistant
Mayberry Arts
Monroe, NC
08.2021 - 10.2021
- Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Crew Member
Poppyseed Bagels
Matthews, NC
07.2020 - 03.2021
- Took orders, prepared meals and collected payments.
- Assisted other team members to achieve goals.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment and utensils clean and sanitary.
Secretary/HR Assistant
RS Hanline & Company
Shelby, OH
09.2019 - 05.2020
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Oversaw and managed hiring process and assisted human resources.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy, and assisted with system changes.
Lead Photographer
Marco Photo Service
Mansfield, OH
10.2018 - 10.2019
- Determined and adjusted subject position, props and lighting equipment while selecting camera angles to optimize final product.
- Photographed high-quality images for various print and digital projects.
- Digitally edited photos to enhance appearance.
- Planned and prepared for on-location and studio shoots.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
Education
High School Diploma -
Wynford High School
Bucyrus, OH05.2015
Skills
- Strong Organizational Skills
- Judgment and Decision Making
- Office Equipment Operation
- Verbal and Written Communication
- Multitasking and Time Management
- Complex Problem Solving
Timeline
Secretary
Performance Outdoor Products
10.2021 - Current
Secretary/Assistant
Mayberry Arts
08.2021 - 10.2021
Private Nanny
Charlotte's Best Nanny Agency
09.2020 - Current
Crew Member
Poppyseed Bagels
07.2020 - 03.2021
Secretary/HR Assistant
RS Hanline & Company
09.2019 - 05.2020
Lead Photographer
Marco Photo Service
10.2018 - 10.2019
High School Diploma -
Wynford High School
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