Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Abigail Joseph

Northridge

Summary

Dynamic Shift Leader at Jimmy John's with proven team leadership and problem-solving skills. Enhanced customer satisfaction through effective complaint resolution and maintained high standards of safety and quality. Trained new employees, fostering a positive work environment while ensuring compliance with health regulations.


Proficient in vital signs monitoring and adaptable to change.

Energetic and compassionate, with strong ability to connect with and support patients. Possesses foundational knowledge of patient care and basic medical procedures, including vital signs monitoring and assisting with daily activities. Dedicated to providing high-quality care and improving patient well-being.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Leader

Jimmy John's
05.2022 - 09.2025
  • Led team in daily operations, ensuring efficient workflow and adherence to company standards.
  • Trained new employees on procedures, policies, and safety protocols to enhance performance.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

CNA Student

St Judes
06.2025 - 07.2025
  • Engaged in training sessions to enhance knowledge of patient care standards.
  • Improved patient comfort by providing compassionate and empathetic care.
  • Assisted in monitoring patient vital signs and reporting changes to nursing staff.
  • Supported daily living activities, ensuring comfort and safety for patients.
  • Delivered high-quality personal care services within the scope of practice as a CNA student, ensuring patient satisfaction.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.

Education

Health Administration

California State University, Northridge
Northridge, CA
06-2028

High School Diploma -

Adolfo Camarillo High School
Camarillo, CA
06-2024

Skills

  • Positive attitude
  • Basic life support
  • Team leadership
  • Problem-solving
  • Flexible schedule
  • Team motivation
  • Adaptable to change
  • Issue resolution
  • Shift paperwork completion

Certification

  • CNA - Certified Nurse Assistant
  • First Aid/CPR Certified

Languages

English
Full Professional

Timeline

CNA Student

St Judes
06.2025 - 07.2025

Shift Leader

Jimmy John's
05.2022 - 09.2025

Health Administration

California State University, Northridge

High School Diploma -

Adolfo Camarillo High School

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