Abigail Keene
Chantilly,VA
Summary
Dynamic IT professional with hands-on experience at Retina Associates, where I developed an AI-powered support platform using Node.js and Azure. Proven ability in cybersecurity compliance and technical writing, enhancing operational efficiency and documentation traceability. Strong analytical thinker and adaptable team player, committed to advancing healthcare IT and security initiatives.
Overview
1
1
year of professional experience
Work History
IT Intern
Retina Associates
01.2026 - Current
- Serve as an IT Intern supporting clinical, operational, and enterprise technology systems for a multi-location ophthalmology practice.
- Lead the independent development of an internal AI-powered employee support platform using Microsoft Azure OpenAI, Node.js, and cloud deployment pipelines to provide real-time access to company policies, clinical workflows, training manuals, pharmacy systems documentation, and onboarding resources.
- Designed and implemented a scalable knowledge architecture enabling modular ingestion of SOPs, clinical systems documentation, and operational guides without backend refactoring.
- Deployed the AI assistant to the internal employee homepage with persistent on-screen access and integrated secure document delivery for internal forms and PDFs.
- Provide clinical systems support for HEYEX ophthalmic imaging platforms, RetinaOS workflows, AthenaOne, DrFirst, and pharmacy systems.
- Perform IT infrastructure modernization including legacy hardware decommissioning, workstation network upgrades, identity and access management through PIV card provisioning, and secure device onboarding.
- This role combines healthcare IT, cybersecurity, cloud engineering, and AI enablement to improve clinical operations, internal support efficiency, and system security.
President, Cybersecurity Club
Shenandoah University
01.2025 - Current
- Serve as President of Shenandoah University's Cybersecurity Club, leading a student organization dedicated to hands-on cybersecurity education, technical skill development, and real-world security practice.
- Oversee the planning and execution of penetration testing labs, red team and blue team exercises, and cybersecurity workshops designed to strengthen members' offensive and defensive security capabilities.
- Coordinate with faculty, university IT staff, and external partners to align club initiatives with industry standards, emerging threats, and professional best practices.
- Lead project teams conducting vulnerability research, security tool development, and cybersecurity awareness initiatives while mentoring members on career development, technical certifications, and pathways into the cybersecurity workforce.
CyberLab Technician
Shenandoah University
01.2025 - Current
- Assist in the deployment, configuration, and ongoing management of Shenandoah University's CyberLab network infrastructure in support of cybersecurity instruction and research.
- Participate in building and maintaining isolated Blue and Red Team environments, configuring VLANs, routers, and switches, and verifying network segmentation for secure testing.
- Support the setup of Dell and HPE servers running Windows Server 2022 and Ubuntu, including Active Directory, RADIUS, and Wazuh SIEM installations.
- Image and configure 15+ workstations, disable unnecessary services, and apply security policies such as USB restrictions and centralized update management.
- Document system configurations, IP assignments, and network architecture to ensure repeatable, auditable lab operations.
- This role provides advanced hands-on experience with secure network design, hardware provisioning, and enterprise-scale cybersecurity monitoring systems.
Cybersecurity & Compliance Intern (Assessment & Authorization / CMMC Readiness)
North Point Technology, L.L.C.
06.2025 - 08.2025
- Independently developed and maintained North Point's comprehensive cybersecurity compliance framework supporting CMMC Level 2-3 and NIST SP 800-171 requirements.
- Authored, standardized, and consolidated dozens of formal security policies covering incident response, multifactor authentication, user security, maintenance supervision, Controlled Unclassified Information (CUI) protection, and more.
- Leveraged secure shell (SSH) access to update and synchronize policy files on internal servers, ensuring version control, documentation integrity, and continuous compliance readiness.
- Cross-referenced DFARS 252.204-7012 and NIST control mappings to validate safeguards, strengthen audit documentation, and enhance cybersecurity posture across virtual and cloud-based systems.
- This work advanced the organization's readiness for federal compliance certification and significantly improved documentation traceability and technical rigor.
Education
B.S. - Cybersecurity
Shenandoah University
05-2026
High School Diploma -
Freedom High School
Skills
- Python
- JavaScript
- Nodejs
- Express
- React
- HTML
- CSS
- Bootstrap
- Tkinter
- JSON
- Windows Server 2022
- Active Directory
- VLAN Configuration
- Wazuh SIEM
- Cisco Routers & Switches
- Ubuntu Server
- RADIUS
- SSH
- NIST SP 800-171
- CMMC Frameworks
- DFARS 252204-7012
- Google Gemini API
- OpenAI GPT API
- RStudio
- Data Analysis & Model Integration
- Visual Studio Code
- GitHub
- VMware Workstation
- Cisco Packet Tracer
- Microsoft Office Suite
- Analytical Thinking
- Technical Writing
- Team Collaboration
- Attention to Detail
- Problem Solving
- Adaptability
Projects
AI Publishing Tool
Shenandoah University 01/01/25 to Present
Designing and developing a full-stack AI-powered publishing platform integrating Google's Gemini API model to analyze and summarize book manuscripts, generate author reflections, and provide marketing insights. Building the backend using Node.js and Express with secure API key management, modular architecture, and efficient request handling. Implementing a React frontend enhanced with Bootstrap for responsive UI design and real-time content visualization. All original functionality was first coded in Python using Tkinter, then expanded and migrated into Visual Studio Code for cross-platform web deployment. This project demonstrates practical experience in web development, AI integration, secure API communication, and full-stack application design for real-world creative workflows.
Phishing Awareness Training Program
Shenandoah University 06/01/25 to 08/31/25
Developed and implemented an interactive phishing-awareness training platform as part of Shenandoah University's Summer Symposium research initiative. Designed and programmed a series of educational phishing-simulation games to train employees at Five Guys and Hallmark on identifying, reporting, and preventing phishing attacks. Built all game logic and interfaces through original coding, focusing on realistic email scenarios and adaptive feedback mechanisms. Conducted pre- and post-assessment testing, which demonstrated a measurable improvement in participants' ability to detect phishing attempts. This project combined software development, cybersecurity awareness, and user-centered instructional design to enhance organizational resilience against social engineering threats.
Tools And Platforms
- Microsoft Office Suite
- Visual Studio Code
- GitHub
- Cisco Packet Tracer
- VMware Workstation
- Windows Server 2022/25
- Ubuntu Linux 22.04/24.04
Coursework
- Cybersecurity Fundamentals
- Network Security and Defense
- Cryptography
- Python
- Java
- Artificial Intelligence & Machine Learning Applications
- Statistical Programming with RStudio
- Database Systems and SQL
- Ethical Hacking & Penetration Testing
Timeline
IT Intern
Retina Associates
01.2026 - Current
Cybersecurity & Compliance Intern (Assessment & Authorization / CMMC Readiness)
North Point Technology, L.L.C.
06.2025 - 08.2025
President, Cybersecurity Club
Shenandoah University
01.2025 - Current
CyberLab Technician
Shenandoah University
01.2025 - Current
B.S. - Cybersecurity
Shenandoah University
High School Diploma -
Freedom High School