Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Abigail Kiraly

Summary

Dedicated and dependable professional with undeniable talents in a variety of customer service roles. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.


Overview

6
6
years of professional experience

Work History

Private Nanny

Mr. & Mrs. Dunkle
08.2023 - Current
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Adapted caregiving approaches based on individual needs of each child to provide personalized support.
  • Prepared healthy, age-appropriate snacks and meals.
  • Built positive and nurturing environments to support child social and emotional growth.


Game Entertainment Staff Member/ Ice Patrol

Cleveland Monsters / Cavalier Holdings
10.2022 - Current
  • Facilitated seamless transitions between breaks by promptly addressing safety issues as they arose during games.
  • Assisted with special events by working premieres, private screenings and charity events.
  • Followed strict guidelines for handling confidential information.
  • Increased brand loyalty through exceptional guest interactions and personalized experiences during events.

General Support Staff

Serpetini/ Winterhurst Ice Arena
09.2017 - Current
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked well in a team setting, providing support and guidance.
  • Delivered services to customers within specific timeframes.
  • Worked flexible hours across night, weekend, and holiday shifts.

Lead Day Summer Camp Counselor

Lakewood Catholic Academy
06.2023 - 08.2023
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
  • Communicated with families to keep parents informed on child's camp experience and address any concerns or issues.
  • Implemented safety protocols during recreational activities, reducing the risk of injuries among campers.
  • Worked with children of varying age (ages 5-13), interest, skill, and developmental levels.
  • Enhanced camper experience by planning and executing diverse activities tailored to age groups and interests.


After-School Program Leader

Creative Classes
08.2022 - 06.2023
  • Kept school in full compliance with established policies, legal requirements and student safety standards.
  • Implemented Science, Technology, Engineering, and Mathematic (STEM) concepts to children of diverse ages in a fun and engaging way.
  • Organized and maintained a clean and safe space for after-school program activities, adhering to safety guidelines at all times.
  • Established rapport with students and parents through exceptional customer service practices, fostering ongoing relationships built on trust and respect.

Education

Associate of Arts -

Cuyahoga Community College
Cleveland, OH
08.2023

Skills

  • Critical Thinking
  • Schedule Management
  • Problem-Solving
  • Customer Service Oriented
  • Teamwork/ Collaboration Oriented
  • American Sign Language (ASL)

Accomplishments

Forestwood Skating Club; Figure Skater & Coach

Timeline

Private Nanny

Mr. & Mrs. Dunkle
08.2023 - Current

Lead Day Summer Camp Counselor

Lakewood Catholic Academy
06.2023 - 08.2023

Game Entertainment Staff Member/ Ice Patrol

Cleveland Monsters / Cavalier Holdings
10.2022 - Current

After-School Program Leader

Creative Classes
08.2022 - 06.2023

General Support Staff

Serpetini/ Winterhurst Ice Arena
09.2017 - Current

Associate of Arts -

Cuyahoga Community College
Abigail Kiraly