Abigail Landa-Alvarez
Thomasville,NC
Summary
Dedicated student in paralegal program interested in applying excellent communication and interpersonal skills to a Firm Office Coordinator or Legal Assistant role. Experienced in utilizing Word. Excellent customer service and communication skills. Devoted to giving every customer a positive and memorable experience. Always willing to learn new things.
Overview
2
2
years of professional experience
Work History
Server
The Market Dot&Pearls Bakery
High Point, NC
10.2021 - Current
- Completed day-to-day duties accurately and efficiently.
- Trained new employees to perform duties.
- Assisted in training new servers.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Stayed informed about daily specials, new menu items, promotions.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated with others to discuss new opportunities.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Certification - Paralegal Technology
Davidson Davie Community College
Thomasville, NC12-2024
High School Diploma -
East Davidson High School
Thomasville, NC05-2022
Skills
- Positive and Professional
- Strong Work Ethic
- Professional Appearance
- Exceptional Customer Service
- Problem Solving
- Detail-oriented
- Organization
- Teamwork
- Management skills
- Interpersonal skills
- Flexibility
- Exceptional Writer
Languages
Spanish
Native/ Bilingual
Timeline
Server
The Market Dot&Pearls Bakery
10.2021 - Current
Certification - Paralegal Technology
Davidson Davie Community College
High School Diploma -
East Davidson High School