Abigail Lawlor
Scottsdale,AZ
Summary
Dependable customer service professional seeking to obtain a position in hospitality where my skills in fine dining, upselling, and guest relations can contribute to an excellent dining experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server and Front Server
The Phoenician Resort, J&G steakhouse
02.2023 - Current
- Greet guests and offer sparkling or still
- Upsell wine, spirits, and add ons
- Ask if guests are still enjoying their dish and clear when needed
- Use micros system to put in orders and check out guests.
Server and Bartender
Four Seasons Resort Scottsdale
11.2021 - 03.2023
- Giving excellent service to hotel guests and locals
- Serving full course meals in a timely manner
- Remembering hotel guest preferences
- Mark accurate guest count and seat numbers.
Server and Trainer
True Food Kitchen
04.2021 - 11.2021
- Extensive menu knowledge to cater to food allergies & preferences
- Upsold deserts, drinks, appetizers and entrees
- Used proper fine dining etiquette
- Help as a team, busser, host, food running, bartending.
Bartender
Le Girls
12.2019 - 08.2020
- Made sure patrons were following CDC guidelines
- Ability to work in a high volume, fast paced club environment and craft drinks in a timely manner
- Upsold types of liquor and cocktails
- Responsible for making sure no one was over served
- Responsible for checking identification serving everyone 21+.
Bartender and Trainer
Hooters
02.2019 - 03.2020
- Ability to work under pressure without bussers and bar backs
- Responsible for training all new hires
- Responsible for deep cleaning bar and tables
- Delivering checks and collecting payments.
Server and Bartender
FireRock Country Club
10.2018 - 05.2019
- Knowledge of various wines
- Learned names of all club members
- Ability to pace out a 5 course fine dining meal
- Set up for banquets and party's
- Celebrated special occasions with protocol
- Knowledge of food allergies.
Education
High school diploma -
Sunrise Mountain High School
Peoria, AZTrade School in Esthetics -
Penrose Academy
Scottsdale, AZ01.2019
Skills
- Serving Experience
- Bartender Experience
- Food Safety
- Strong Work Ethic
- Guest Engagement
- Hospitality
- Upselling
- Cash handling
- Medical terminology
- Front desk
- Allergy awareness
Certification
- Esthetician License, 05/01/20
- Food Handler Certification
- ServSafe Alcohol
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Server and Front Server
The Phoenician Resort, J&G steakhouse
02.2023 - Current
Server and Bartender
Four Seasons Resort Scottsdale
11.2021 - 03.2023
Server and Trainer
True Food Kitchen
04.2021 - 11.2021
Bartender
Le Girls
12.2019 - 08.2020
Bartender and Trainer
Hooters
02.2019 - 03.2020
Server and Bartender
FireRock Country Club
10.2018 - 05.2019
High school diploma -
Sunrise Mountain High School
Trade School in Esthetics -
Penrose Academy
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