Abigail LeBlanc
Lafayette,LA
Summary
Organized physical therapy technician with two years of experience in outpatient care. Dedicated to patient care. Adept at helping therapists treat patients recovering from surgery, sports injuries, and chronic conditions.
Overview
4
4
years of professional experience
Work History
Physical Therapy Rehab Technician
Ochsner Lafayette General - MTS Physical Therapy
05.2021 - Current
- Monitored patient's safety, response to exercise intensity, and progress to discuss with therapist or assistant.
- Executed interventions of modalities or exercise as directed by therapist or assistant.
- Assisted with reception duties like scheduling patients to meet treatment requirements.
- Developed and implemented training protocols for new rehab technician hires alongside clinic director.
- Maintained cleanliness, sanitation, and organization of clinic and treatment environments by disinfecting, completing inventory, and ordering supplies.
Customer Service Representative/Cashier
Soprano's Supermarket
08.2020 - 06.2021
- Built relationships with customers to encourage repeat business by greeting customers entering store and responding promptly to customer needs and concerns.
- Assisted with completing purchases, returns and refunds, and resolving transaction issues.
- Operated cash register for cash, check, credit card, and Western Union transactions with excellent accuracy levels.
- Conducted inventory counts, restocked and organized merchandise behind service counter.
Server
Satterfield's Upper Deck Restaurant
08.2019 - 03.2020
- Worked with POS system to place orders, manage bills, and handle complimentary items and maintained accurate cash drawer.
- Cultivated warm relationships with regular customers by explaining menu items, answering customer questions, and recommending items when requested.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Education
Bachelor of Science - Kinesiology
University of Louisiana At Lafayette
Lafayette, LA05.2022
High School Diploma -
Louisiana School For Math, Science, And The Arts
Natchitoches05.2019
Skills
- Patient Communication
- Cleaning and Sanitation
- Reception Support
- CPR Certified
- Customer Experience and Relations
- Staff Training
- Active Listening
- Conflict Resolution
- Medical Terminology Knowledge
Timeline
Physical Therapy Rehab Technician
Ochsner Lafayette General - MTS Physical Therapy
05.2021 - Current
Customer Service Representative/Cashier
Soprano's Supermarket
08.2020 - 06.2021
Server
Satterfield's Upper Deck Restaurant
08.2019 - 03.2020
Bachelor of Science - Kinesiology
University of Louisiana At Lafayette
High School Diploma -
Louisiana School For Math, Science, And The Arts
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