Julian Manzano
Henderson
Summary
Detail-oriented and energetic Healthcare Administration and Operations Specialist with extensive experience managing high-volume client coordination, strict HIPAA compliance, and administrative operations in fast-paced healthcare and outpatient environments. Proven ability to optimize clinical workflows, maintain pristine EMR documentation, and securely manage confidential medical records, billing, and scheduling. Skilled at bridging communication between clinical providers, administrative staff, and patients to ensure seamless transitions, regulatory adherence, and exceptional service.
Organized Physical Therapy Technician with 2 years of experience in physical therapy care. Dedicated to individualized patient services and running smooth and clean office. Knowledgeable in rehabilitation and caseload management. Successful career history comprising more than 3 years.
Overview
11
11
years of professional experience
Work History
Physical Therapy Technician / Rehab Aide
ATI Physical Therapy
01.2024 - 02.2026
- Clinical Flow & Patient Coordination: Accomplished optimal clinic flow and high-quality patient interactions by safely managing and routing a high-volume load of up to 30 patients per day. Executed structured clinical flowsheets, inputted accurate EMR documentation, and coordinated seamless transitions between patients and therapists.
- Administrative Operations: Optimized front-office workflows, achieving zero-error check-ins, scheduling, and secure financial processing for a fast-paced clinic by balancing dual responsibilities as both a clinical assistant and front-desk coordinator.
- Regulatory Compliance: Ensured strict clinical compliance and protected patient privacy with 100% adherence to HIPAA guidelines and healthcare safety regulations. Carefully managed sensitive medical records, prepared passive modalities, and tracked patient progress protocols.
Lead Delivery Driver / Logistics Coordinator
Amazon
11.2020 - 05.2022
- Logistics & Coordination: Maximized route efficiency and time-sensitive delivery metrics, successfully overseeing the distribution of 250–350 high-priority items per shift.
- Operational Reporting: Strategically organized vehicle logistics and utilized proprietary tracking technology to manage real-time data and report operational metrics directly to dispatch.
- Time Management: Demonstrated high-volume multitasking capabilities under tight, time-sensitive schedules while maintaining strict adherence to safety protocols.
Shift Manager
Ike's Sandwiches
09.2014 - 03.2019
- Financial Oversight & Auditing: Secured facility operations and financial integrity during closing shifts, as measured by the 100% accurate completion of end-of-day financial accounting, auditing daily registers, and balancing cash drops.
- Team Leadership & Compliance: Supervised team tasks, managed daily scheduling workflows, and strictly enforced compliance with state health and safety codes.
Education
Bachelor of Science - Kinesiology
University of Nevada
Las Vegas, NV05-2024
Associate of Science - Kinesiology
College of San Mateo
San Mateo, CA12-2022
Skills
- Healthcare Administration: High-Volume Scheduling, Patient Check-In, Copay & Billing Processing, Electronic Medical Records (EMR) Navigation
- Compliance & Care Coordination: HIPAA Compliance & Patient Privacy, Regulatory Standards, Patient Care Tracking, Documentation Auditing
- Professional Skills: Cross-Functional Collaboration, Time Management, Multitasking, Detailed Auditing & Financial Accounting
- Administrative & Operational Compliance
- Data & EMR Workflow Management: Proficient in electronic medical records (EMR) documentation, clinical flowsheet tracking, and medical scheduling/billing software to keep a busy healthcare environment secure, organized, and compliant
- Confidentiality & HIPAA Adherence: Deep understanding of healthcare privacy laws, maintaining strict patient data protection, and managing confidential physical and digital medical records
- Financial Oversight: Experienced in securely handling copays, balancing end-of-day financial records, and auditing billing payments
- Communication & Coordination
- Cross-Functional Collaboration: Proven verbal and written communication skills used to facilitate seamless collaboration and bridge the gap between clients, clinical providers, and management
- High-Volume Multitasking: Demonstrated ability to manage demanding caseloads, strict timeframes, and shifting operational priorities calmly and efficiently
Languages
English
Native or Bilingual
Timeline
Physical Therapy Technician / Rehab Aide
ATI Physical Therapy
01.2024 - 02.2026
Lead Delivery Driver / Logistics Coordinator
Amazon
11.2020 - 05.2022
Shift Manager
Ike's Sandwiches
09.2014 - 03.2019
Associate of Science - Kinesiology
College of San Mateo
Bachelor of Science - Kinesiology
University of Nevada