Abigail Leitch
Baltimore,MD
Summary
Dynamic leader and communicator with proven skills in customer engagement and problem-solving. Excelled at the Green Key Admissions Society by enhancing the school's reputation and fostering integrity among students. Experienced in creating positive environments at the Humane Society and Spa in the Valley, demonstrating exceptional team development and public speaking abilities.
Overview
8
8
years of professional experience
Work History
Ambassador
Green Key Admissions Society
Brooklandville, MD
09.2016 - 05.2024
- Developed essential leadership skills through participation in specialized training programs and workshops offered by the school
- Enhanced school reputation by representing the institution at various events, including open houses and fairs
- Interacted with prospective students and parents during tours and student visit days, answering questions, and providing insight
- Developed in-depth knowledge of school resources and services and promoted to prospective students
- Reinforced university values of integrity, respect, innovation, excellence, leadership among fellow students through active role modeling of these qualities
Cat Shelter Volunteer
Humane Society of Baltimore County
Reisterstown, MD
01.2021 - 04.2023
- Maintained a safe environment for both cats and volunteers by adhering to established protocols regarding health precautions and safety measures within the facility
- Focused on reducing stress levels among feline residents by implementing appropriate enrichment activities like interactive toys or hiding spots within their living spaces
- Promoted a clean and healthy environment for shelter cats with thorough cleaning of kennels, litter boxes, and common areas daily
Spa Assistant
Spa in The Valley: A Salon by Debbie
Hunt Valley, MD
06.2022 - 08.2022
- Collaborated with team members to create a cohesive work environment that prioritized client care
- Improved client satisfaction by providing exceptional customer service and anticipating their needs
- Maintained cleanliness of treatment rooms, restrooms, and common areas to uphold high standards of sanitation and professionalism
- Assisted in the daily operations of the spa, ensuring a clean and welcoming environment for all clients
Education
Bachelor of Science - Forensic Science
The University of Tampa
Tampa, FL05-2028
High School Diploma -
St. Paul's School For Girls
Brooklandville, MD06-2024
Skills
- Customer engagement
- Problem-solving
- Public speaking
- Team development
- Excellent communication
- Decision-making
Timeline
Spa Assistant
Spa in The Valley: A Salon by Debbie
06.2022 - 08.2022
Cat Shelter Volunteer
Humane Society of Baltimore County
01.2021 - 04.2023
Ambassador
Green Key Admissions Society
09.2016 - 05.2024
Bachelor of Science - Forensic Science
The University of Tampa
High School Diploma -
St. Paul's School For Girls
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