Abigail Lewis
Chicago
Summary
Results-driven Business Operations Associate Intern at HH Global, adept at enhancing operational efficiency through cross-functional collaboration. Skilled in standard operating procedure creation and data analysis, I successfully supported project management initiatives, optimizing resource allocation and improving compliance. Strong team player with excellent time management abilities, committed to driving impactful results.
Overview
5
5
years of professional experience
Work History
Business Operations Associate Intern
HH Global
06.2024 - Current
- Coordinated cross-functional teams to streamline project workflows and enhance operational efficiency.
- Supported project management efforts by tracking milestones and deliverables across multiple initiatives.
- Assisted in developing process documentation for standard operating procedures, improving clarity and compliance.
- Analyzed data trends to support decision-making and optimize resource allocation.
Cocktail Waitress
The Inn of Cape May
05.2022 - 08.2023
- Delivered exceptional customer service in fast-paced bar environment.
- Managed multiple drink orders efficiently while maintaining a positive atmosphere.
- Executed accurate cash handling and transaction processing for customer payments.
- Assisted in training new staff on service standards and menu offerings.
Private Cocktail Hostess
Congress Hall Hotel
05.2020 - 08.2021
- Greeted and seated guests, ensuring a welcoming environment for all patrons.
- Managed reservation system, optimizing table turnover and guest satisfaction.
- Coordinated with kitchen and waitstaff to facilitate timely service during peak hours.
- Trained new host staff on procedures, enhancing team efficiency and guest interactions.
Education
Marketing
Loyola University of Chicago
Chicago, IL12-2025
Skills
- Business operations
- Operations management
- Standard Operation Procedure creation
- Report creation
- Team collaboration
- Time management
Timeline
Business Operations Associate Intern
HH Global
06.2024 - Current
Cocktail Waitress
The Inn of Cape May
05.2022 - 08.2023
Private Cocktail Hostess
Congress Hall Hotel
05.2020 - 08.2021
Marketing
Loyola University of Chicago
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