Summary
Overview
Work History
Skills
Timeline
Generic

ABIGAIL LINKER

Salinas,CA

Summary

Excelling in security operations and customer satisfaction strategies. Adept at complex issue resolution and detail orientation, I effectively enhanced safety protocols and fostered community relations, ensuring a secure environment while maintaining composure during high-pressure situations.

Overview

12
12
years of professional experience

Work History

Security Officer

Mosslanding Dunes
10.2024 - Current
  • Executed daily monitoring of premises to ensure compliance with safety protocols.
  • Patrolled grounds and buildings on foot and in company vehicle for effective surveillance.
  • Checked IDs of individuals entering facility, preventing unauthorized access.
  • Reported suspicious behaviors to law enforcement for further action.
  • Interacted with community members to enhance relations and provide support.
  • Greeted guests courteously, ensuring a welcoming yet secure environment.
  • Acted decisively during emergencies to minimize risk of injury or damage.
  • Maintained composure during stressful incidents, employing critical thinking skills.

Selling Agent

Playmode
05.2022 - 11.2024
  • Enhanced sales interactions by developing comprehensive product knowledge to effectively address customer inquiries.
  • Boosted foot traffic and customer engagement through implementation of targeted promotional strategies.
  • Ensured organization and availability of popular products by managing inventory levels efficiently.
  • Worked closely with marketing team to synchronize sales strategies with ongoing promotions and campaigns.

Backroom Team Lead

Walmart
05.2016 - 09.2022
  • Enhanced team productivity by implementing efficient backroom processes and organizational techniques.
  • Supervised backroom operations to maintain effective workflow and manage inventory efficiently.
  • Reduced retrieval times through process improvements in inventory organization.
  • Monitored inventory accuracy via regular audits, preventing discrepancies in stock levels.
  • Developed comprehensive schedules for staff to optimize coverage during busy periods.
  • Trained new associates on essential safety protocols and operational procedures to elevate performance.
  • Collaborated with front-end staff to adjust stock levels for improved customer experience.
  • Led discussions on safety practices and productivity enhancement strategies during team meetings.
  • Unloaded incoming shipments, verified accuracy of orders, and restocked items in backroom.
  • Assisted with merchandise stocking and replenishment in backroom and on sales floor.
  • Utilized forklifts and pallet jacks to safely transport materials and merchandise through warehouse.

Gas Station Manager

Valero Gas Station
05.2013 - 09.2016
  • Supervised daily operations to ensure efficient service delivery and compliance with safety standards.
  • Managed inventory levels, optimizing stock replenishment processes to reduce shortages and excess.
  • Trained and mentored staff on customer service protocols and operational procedures for improved team performance.
  • Developed and implemented strategies to enhance fuel sales through promotions and customer engagement initiatives.

Skills

  • Reporting skills
  • Security operations
  • Detail orientation
  • Complex issue resolution
  • Customer satisfaction strategies

Timeline

Security Officer

Mosslanding Dunes
10.2024 - Current

Selling Agent

Playmode
05.2022 - 11.2024

Backroom Team Lead

Walmart
05.2016 - 09.2022

Gas Station Manager

Valero Gas Station
05.2013 - 09.2016

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ABIGAIL LINKER