Abigail Loggins
Summerdale,AL
Summary
I’m a hard worker and genuinely enjoy customer service. Without guests we wouldn’t have jobs. I pride myself on helping out my coworkers and making sure the guests have an excellent experience.
Overview
7
7
years of professional experience
Work History
Cashier
Zaxbys
Foley, Alabama
06.2024 - Current
- Answered customer inquiries regarding store policies and procedures.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Take orders
- Restock supplies
Administrative Assistant
A Precision Auto Glass
Daphne, Alabama
10.2022 - 10.2023
- Handled confidential documents in an organized fashion according to established protocol.
- Scheduled appointments between clients and customers and internal staff members.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Accurately handled insurance claims
- Ordered supplies
- Took calls and kept up with quotes
Dental Assistant
Ladd Luce DMD
Gulf Shores, AL
08.2022 - 10.2023
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Sterilized instruments according to established guidelines and protocols.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Conducted routine maintenance of equipment used in dentistry operations.
- Kept accurate records of dental treatments provided for each patient's visit.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Fabricated temporary crowns or bridges from impressions taken by the dentist.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Ordered supplies necessary for daily operations of the practice.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Educated patients on proper oral hygiene techniques and habits.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Took digital X-rays of teeth using radiographic equipment.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
Server/Expo/Porter/Hostess
Acme Oyster House
Gulf Shores, Alabama
05.2017 - 10.2022
- Handled money transactions accurately while following company procedures for handling cash payments.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
- Accurately recorded orders on cash register and point-of-sale system.
- Took orders from customers accurately and in a timely manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Monitored dining room for cleanliness and proper set-up at all times.
- Delivered food orders promptly and courteously.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Stayed informed about daily specials, new menu items, promotions.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Followed health safety guidelines when preparing and serving food products.
- Greeted guests and provided menus.
- Checked food before serving it to customers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Upheld high standards of sanitation in accordance with health department regulations.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Operated POS terminals to input orders, split bills and calculate totals.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Greeted customers, answered questions and recommended specials to increase profits.
- Provided exceptional service to high volume of daily customers.
- Addressed complaints to kitchen staff and served replacement items.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Education
High School Diploma -
Robertsdale High School
Robertsdale, AL05-2019
Some College (No Degree) -
Pensacola State College
Pensacola, FLSkills
- Cash Register Operation
- Product Recommendations
- Returns processing
- Customer Assistance
- Customer Service
- Cash Handling
- Payment Processing
- POS Systems
- Payment Collection
- ID Verification
- Order Verification
- Order Taking
- Organizational abilities
- Product Knowledge
- Ordering and stocking
- Cleaning and sanitizing
- Complex Problem-Solving
- Liquor Law Compliance
- Written and verbal communication
- Staff Training
- Loyalty Program Promotion
- Daily Reporting
Timeline
Cashier
Zaxbys
06.2024 - Current
Administrative Assistant
A Precision Auto Glass
10.2022 - 10.2023
Dental Assistant
Ladd Luce DMD
08.2022 - 10.2023
Server/Expo/Porter/Hostess
Acme Oyster House
05.2017 - 10.2022
High School Diploma -
Robertsdale High School
Some College (No Degree) -
Pensacola State College