Frances Lawrence
Calhoun,GA
Summary
Dynamic and dedicated professional with extensive experience at Jack’s, excelling in cash handling and customer service. Proven ability to resolve complaints and enhance customer satisfaction, while training new staff to uphold service standards. Committed to maintaining a clean and organized environment, ensuring operational efficiency and a positive shopping experience.
Overview
4
4
years of professional experience
Work History
Cashier
Jack’s
Calhoun
08.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided excellent service.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Handled cash, credit, and debit transactions accurately while balancing registers at shift end.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Trained new cashiers on operational procedures and customer service standards.
- Welcomed customers and helped determine their needs.
Cna
Private Sitting
Dalton, GA
12.2021 - Current
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient areas to promote health standards.
- Documented patient care activities accurately in electronic health records.
- Provided emotional support and companionship to enhance patient well-being.
- Assisted patients with daily living activities, promoting independence and dignity.
Education
High School Diploma - General Cirr
Dalton High Schools
Dalton, GA05.1990
Skills
- Cash handling
- Customer service
- Point-of-sale operation
- Transaction processing
- Health and safety compliance
- Vital signs monitoring
- Electronic health records
- Patient assistance
- Cleaning and sanitizing
- Complaint resolution
- Team collaboration
- Register balancing
- Training and mentoring
- Product knowledge
- Emotional support provision
- Cleanliness maintenance
- Inventory management
- Time management
- Problem resolution
- Communication skills
- Detail orientation
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash handling and management
- Customer relations
- Cash register operation
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Cash management
- Cash handling expertise
- Cash register systems
- Payment processing
- Product restocking
- Refunds and exchanges
- Conflict resolution
- Issue resolution
- Complex Problem-solving
- Merchandise restocking
- POS system operations
- Payment collection
- POS systems
- Staff training
- Refund handling
- Guest inquiries
- ID verification
- Attention to detail
- Currency counting
- Inventory control
- Order packaging
- Decision making aptitude
- Sales expertise
- Daily reporting
- Retail merchandising
- Product recommendations
- Drawer balancing
- Returns processing
- Point of sale operation
- Purchase assistance
- Order verification
- Point of sale proficiency
- Point-of-sale system operation
- Reports and documents
- Records maintenance
- Fraud prevention awareness
- Loss prevention
- Identification checks
- Loyalty program promotion
- Staff mentoring
- Proficient in software
- Payment posting
- Regulatory compliance
- Liquor regulations and compliance
- Sales techniques mastery
- Report preparation
- Expense tracking
- Liquor law compliance
- Spirit, wine, and beer expertise
- Multitasking and organization
- Organizational growth
- Empathy and patience
- Data entry
- Inventory restocking
- Training and onboarding
Timeline
Cashier
Jack’s
08.2025 - Current
Cna
Private Sitting
12.2021 - Current
High School Diploma - General Cirr
Dalton High Schools