ALINA PETROSYAN
Glendale,USA
Summary
Skilled and detail-oriented Cash Manager and Customer Service Specialist with over 10 years of experience in banking operations. Proven record in managing cash flow, ATM operations, wire transfers, and customer relations. Fluent in Armenian, Russian, and English. Adaptable and efficient in fast-paced financial environments.
Cash management professional with comprehensive experience in overseeing financial operations and ensuring accuracy in cash handling, reconciliation, and reporting. Strong emphasis on team collaboration and achieving measurable results. Adept at managing cash flow, optimizing financial processes, and maintaining compliance with regulatory standards. Known for adaptability and reliability in dynamic environments.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
Work History
Cashier
Jones Market
01.2023 - Current
- - Provide outstanding customer service in a high-traffic retail environment
- - Manage cash drawer and ensure transaction accuracy
- - Handle POS system and assist customers with payments and returns
Cash Manager
ACBA Bank
01.2013 - 01.2023
- - Oversaw daily cash operations, including ATM loading/unloading
- - Handled local and international money transfers (SWIFT, RIA, MoneyGram, Unistream)
- - Opened new client accounts and issued debit/credit cards
- - Coordinated with cash-in-transit security services
- - Delivered high-level customer support in person and by phone
- - Maintained compliance with bank policies and cash handling procedures
- - Organized and processed large-sum deposits and withdrawals through secure cash-in-transit services (inkassatsia), including full documentation and authorization procedures for all inkassatsia-related transactions
- - Prepared and completed all required documentation for ATM cash loading and unloading, including physical and software-based reconciliation and reporting forms
Education
Master's Degree - Engineering - Bread, Confectionery, and Macaroni Technology
Armenian State Agrarian University
Skills
- - Customer Service & Communication
- - Cash Management & Bank Operations
- - Money Transfers: SWIFT, RIA, Unistream, MoneyGram
- - Bank Software Systems
- - Bilingual: Armenian, Russian, English
- Customer service
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash handling and management
- Customer assistance
- Customer relations
- Cash register operation
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Cash management
- Cash register systems
- Cash handling expertise
- Payment processing
- Conflict resolution
- Product knowledge
- Refunds and exchanges
- Issue resolution
- Cash drawer balancing
- POS system operations
- Payment collection
- POS systems
- Staff training
- ID verification
- Attention to detail
- Currency counting
- Inventory control
- Decision making aptitude
- Daily reporting
- Product recommendations
- Drawer balancing
- Purchase assistance
- Reports and documents
- Records maintenance
- Fraud prevention awareness
- Loss prevention
- Identification checks
- Sales techniques mastery
- Payment posting
- Loyalty program promotion
- Liquor regulations and compliance
- Clear communication
- Report preparation
- Training and onboarding
- Checkout monitoring
- Credit and cash transactions
- Honest and dependable
- Problem-solving
- Foreign exchange management
- Bank relationship management
- Cash flow management
- Fraud prevention
- Internal controls
- Cash pooling
- Bank account administration
- Cash-handling procedures
- Cash forecasting
- Cash concentration
- Cash drawer management
- Teamwork
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Active listening
- Adaptability and flexibility
- Decision-making
- Planning and coordination
- Team management
- Know your customer
- Risk assessment
- Staff management
- Internal controls and reporting systems
- Problem-solving aptitude
Timeline
Cashier
Jones Market
01.2023 - Current
Cash Manager
ACBA Bank
01.2013 - 01.2023
Master's Degree - Engineering - Bread, Confectionery, and Macaroni Technology
Armenian State Agrarian University
Similar Profiles
MacKenzie MorganMacKenzie Morgan
cashier at Piggly Wiggly - Jones Marketcashier at Piggly Wiggly - Jones Market
Danielle WilliamsDanielle Williams
Purchasing Coordinator- Telecommute at Jones & Jones CommunitiesPurchasing Coordinator- Telecommute at Jones & Jones Communities
Rick CastilloRick Castillo
Director of Maintenance at Jones & Jones CommunitiesDirector of Maintenance at Jones & Jones Communities
ILIA GALYSHEVILIA GALYSHEV
Low Voltage Technician at Hytel communicationsLow Voltage Technician at Hytel communications
Muzammil KheiriMuzammil Kheiri
Service Office Manager at Gruber Technical Inc.Service Office Manager at Gruber Technical Inc.