YRVIN JOSH LAMMATAO
Glendale,USA
Summary
Dynamic and results-driven professional with extensive experience at Olive Garden, excelling in customer service and food safety. Proven ability to enhance guest engagement and streamline take-out services, ensuring order accuracy and satisfaction. Skilled in POS operations and task prioritization, consistently delivering exceptional dining experiences in high-volume settings.
Overview
3
3
years of professional experience
Work History
Server
Olive Garden
Glendale, CA
06.2025 - Current
- Provided excellent customer service by greeting and seating guests promptly.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Stocked service areas with supplies during slow periods.
- Filled condiments and napkin containers during slack periods.
To-Go Specialist
Olive Garden
Glendale, CA
04.2023 - Current
- Processed customer orders accurately and efficiently for to-go services.
- Communicated with kitchen staff to confirm order accuracy and timing.
- Maintained cleanliness and organization of the to-go area throughout shifts.
- Handled cash transactions securely during order pickups and payments.
- Provided menu information and answered questions about ingredients or preparation methods of food items.
Education
High School Diploma -
Benjamin Franklin High School
Los Angeles, CA06-2021
Some College (No Degree) - Hotel, Resort And Restaurant Management
Glendale Community College
Glendale, California, CASkills
- Food safety
- Customer service
- Menu knowledge
- Take-out service
- High volume dining
- Point of sale (POS) system operations
- Food running
- Task prioritization
- Guest engagement
Awards
ServSafe Food Handlers Certification
Languages
Tagalog
Native/ Bilingual
English
Native/ Bilingual
Timeline
Server
Olive Garden
06.2025 - Current
To-Go Specialist
Olive Garden
04.2023 - Current
High School Diploma -
Benjamin Franklin High School
Some College (No Degree) - Hotel, Resort And Restaurant Management
Glendale Community College