Nicole Novara
Glendale,USA
Summary
Friendly & approachable with professionality. Proven ability to make customers feel welcomed & valued. Exceptional communication & multitasking skills within fast-paced environments to ensure productive operations and customer satisfaction. Dedicated to keeping a positive mindset , efficient workflow that supports team tasks , & increased company profits.
Overview
4
4
years of professional experience
Work History
Front Desk Associate
LA Fitness
03.2025 - Current
- Coordinated membership registrations and renewals, maintaining accurate records in management systems.
- Processed new memberships accurately, leading to an increase in gym revenue and member retention.
- Managed front desk operations, ensuring smooth & welcoming check-in and check-out processes.
Sales Specialist
Apple
08.2024 - 01.2025
- Delivered exceptional customer service by addressing inquiries and resolving product issues efficiently.
- Educated customers on product features, enhancing their understanding and usage of Apple technology.
- Conducted demonstrations of new products, increasing customer engagement and boosting sale opportunities.
- Contributed to the successful launch of new Apple devices by participating in promotional events that generated excitement around the latest products.
Pickup Specialist
Kroger
06.2022 - 09.2024
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Collaborated with team members to achieve daily sales goals and optimize store performance.
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and issues.
CNA
Peoria Post Acute
03.2024 - 06.2024
- Assisted nursing staff with medical procedures and documentation, enhancing workflow efficiency.
- Provided direct patient care, ensuring comfort and safety during daily activities. While doing this it developed strong relationships with patients, fostering trust and improving patient satisfaction.
- Collaborated with multidisciplinary teams to develop individualized care plans for residents' needs.
Education
Mountain Ridge High School
Glendale, AZAssociates - Nursing and Business
Glendale Community College
Glendale, AZ01.2026
Skills
- Adaptable / Coachable
- Time Management
- Team Player
- Effective Communication
- Customer Relationship Building
- Calm and Professional Under Pressure
Timeline
Front Desk Associate
LA Fitness
03.2025 - Current
Sales Specialist
Apple
08.2024 - 01.2025
CNA
Peoria Post Acute
03.2024 - 06.2024
Pickup Specialist
Kroger
06.2022 - 09.2024
Mountain Ridge High School
Associates - Nursing and Business
Glendale Community College