Abigail Lopez
Bryan,TX
Summary
Experienced private infant nanny with a proven track record of excelling in providing exceptional organizational skills and creative activity planning for the Watts Family. Renowned for offering educational support and effective behavior management. Prioritizes fostering strong familial relationships and ensuring a nurturing environment for children's growth. Seeks opportunities to utilize excellent communication, interpersonal, and organizational skills to successfully complete tasks. Known for reliability and a strong work ethic, possesses the ability to quickly adapt to new tasks and environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Private Infant Nanny
The Watts Family
08.2022 - 03.2024
- Provided childcare for multiple children at once
- Traveled with family on vacations and trips to help with childcare
- Took on variety of roles, working flexible hours to meet fluctuating needs of family
- Demonstrated strong organizational skills when managing multiple tasks simultaneously
- Developed strong relationships with the children and their families
- Worked with coworkers to complete tasks
- Responded quickly to meet customer needs and resolve problems
- Maintained detailed records of the infant''s daily activities, milestones, and health-related information for parental review.
Patient Care Specialist
Cap Rock
02.2021 - 08.2022
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
Education
High School Diploma -
Earl Rudder High School
Bryan, TX05.2023
Skills
- Customer service
- Behavior management techniques
- Educational Support
- Call center operations
- Language skills
- Paperwork processing
- Microsoft Excel
- Organizational Skills
- Attention to Detail
- Excellent Communication
- Self Motivation
LANGUAGES
Spanish - Bilingual
Certification
- Certified Floral Designer (CFD) - American Institute of Floral Designers (AIFD).
- CPR/AED Certification
- Texas Driver's License
Timeline
Private Infant Nanny
The Watts Family
08.2022 - 03.2024
Patient Care Specialist
Cap Rock
02.2021 - 08.2022
- Certified Floral Designer (CFD) - American Institute of Floral Designers (AIFD).
- CPR/AED Certification
- Texas Driver's License
High School Diploma -
Earl Rudder High School
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