Abigail Lynch
Stonewall,LA
Summary
Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Paser
Pierremont Pediatrics
Shreveport, LA
06.2021 - 06.2023
- Managed office phone lines by checking voicemail, returning calls, and directing messages to team members.
- Answered multi-line telephone system, transferred calls appropriately, and took messages when necessary.
- Managed incoming and outgoing correspondence with other healthcare providers or offices regarding referrals or medical records requests.
- Updated patient information in the database after every visit, including diagnosis codes and insurance details.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Processed patient payments and scanned identification and insurance cards.
- Retrieved medical charts for doctor's review before meeting with patients.
- Greeted and registered patients upon arrival at the clinic.
- Entered insurance, demographics, and health history into the patient database.
- Assisted in scheduling appointments for patients, including follow-up visits.
- Prepared documents for new patients, such as consent forms, and questionnaires.
- Scheduled tests, lab work, or x-rays for patients based on physician orders.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Verified patient insurance coverage prior to scheduled appointments.
- Took messages from patients and promptly relayed themto the appropriate staff.
- Provided information regarding services offered by the clinic.
Office Assistant
Bottom Line Accounting Pros LLC
Shreveport, LA
04.2018 - 05.2021
- Communicated with customers, employees, and vendors to answer questions and address complaints.
- Supported bookkeeping tasks such as invoicing and expense tracking.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Answered telephones, anddirect calls, and took messages.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Performed data entry tasks using specialized software programs.
- Maintained office supply inventory, ensuring adequate stock levels.
Education
Associate Degree in Nursing - Licensed Practical Nurse
Bossier Parish Community College
Bossier City, LA05-2025
High School Diploma -
Parkway High School
Bossier City, LA05-2017
Skills
- Patient care
- Medical terminology
- Clinical assessment
- Detail-oriented
- Data entry
- Worksite cleanliness
- Professionalism
- Multitasking
- Team building
- Time management abilities
- Communication skills
Certification
- BLS certified
- Licensed CNA
- IV Therapy certified
Timeline
Paser
Pierremont Pediatrics
06.2021 - 06.2023
Office Assistant
Bottom Line Accounting Pros LLC
04.2018 - 05.2021
Associate Degree in Nursing - Licensed Practical Nurse
Bossier Parish Community College
High School Diploma -
Parkway High School