- Music
- Graphic Design
- Photography
- Fashion
Abigail Maddock
Nashville,TN
Summary
Being very young, my professional diversity has not had much room to grow as I have usually only ever worked in the food industry. However, through my own passions and hobbies, I have been able to gain professional experience in the music industry by working on, promoting, and releasing my own music on every major streaming platform. By becoming a musician, my love and interest in music grows by the day, and my skill set becomes more and more detailed. Aside from my musical aspirations, My recent sales associate job has peaked my interest in fashion. I have become highly motivated in customer service and make it my personal goal to improve my customer's buying experience, making them feel welcome and appreciated.
Overview
5
5
years of professional experience
Work History
Singer/Songwriter
Self Employed
01.2020 - Current
- I write and record my own music and have released music on all major streaming platforms
- I perform at gigs whenever I can
- I maintain profiles on all social media platforms
- I understand the distribution of music, live performances, and social media marketing as I have had to do all of this for myself
FOH Team Member
Chick-fil-A
11.2024 - 02.2025
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
- Enhanced customer experience by providing friendly and efficient service at the front counter and drivethru.
- Contributed to a positive team environment by assisting coworkers with tasks when needed.
- Successfully managed multiple priorities simultaneously during high-volume periods, maintaining a strong focus on customer satisfaction.
Sales Associate
Pink Chair Boutique
05.2024 - 02.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Server
Taco Mac
09.2023 - 11.2024
- Served food and beverages promptly with focused attention to customer needs
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Developed good relationships with regular customers
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
- Bussed and reset tables to keep dining room and work areas clean
- Answered Phones on a daily basis
Server
Olde Courthouse Tavern
08.2022 - 12.2022
- Served food and beverages promptly with focused attention to customer needs
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Developed good relationships with regular customers
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
- Bussed and reset tables to keep dining room and work areas clean
- Answered Phones on a daily basis
Barista
Heirloom Bakeshop
12.2021 - 05.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Controlled line and crowd with quick, efficient service
- Cleaned counters, machines, utensils, and seating areas daily
- Maintained regular and consistent attendance and punctuality
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins
- Answered phones on a daily basis
FOH Team Member
Chick-fil-A
10.2020 - 05.2021
- Established welcoming atmosphere by greeting each guest warmly
- Answered customers' questions, recommended items, and recorded order information
- Helped guests at tables when in need of assistance
- Assisted servers with delivering food, filling beverages, and retrieving items for guests
- Utilized POS system to receive and process food and beverage orders
Education
Bachelor of Science - Public Relations
Kennesaw State University
Kennesaw, GA05-2026
High School Diploma -
Whitewater High School
Fayetteville, GA05.2023
Skills
- Music distribution
- Entertainment management
- Social media marketing and management
- Calendar management
- Scheduling
- Customer service
- Relationship building
- Conflict resolution
- Teamwork and collaboration
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
Interests
Timeline
FOH Team Member
Chick-fil-A
11.2024 - 02.2025
Sales Associate
Pink Chair Boutique
05.2024 - 02.2025
Server
Taco Mac
09.2023 - 11.2024
Server
Olde Courthouse Tavern
08.2022 - 12.2022
Barista
Heirloom Bakeshop
12.2021 - 05.2022
FOH Team Member
Chick-fil-A
10.2020 - 05.2021
Singer/Songwriter
Self Employed
01.2020 - Current
High School Diploma -
Whitewater High School
Bachelor of Science - Public Relations
Kennesaw State University