Abigail Malanosky
Coraopolis,PA
Summary
Experienced Shift Lead with proven background in managing team operations, improving productivity, and ensuring customer satisfaction. Strengths include strong leadership skills, ability to multitask and adapt quickly to changing situations. Previous roles demonstrate impact in fostering cohesive teams, implementing process improvements and maintaining high standards of service.
Overview
8
8
years of professional experience
Work History
Shift Lead & Barista
7 Brew Coffee
Moon Township, USA
10.2025 - Current
- Lead team operations during high-volume shifts while maintaining fast and friendly customer service.
- Prepare beverages efficiently and accurately in a fast-paced environment.
- Support team training, communication, and daily shift coordination.
Team Member
The SpringHouse
Washington, USA
08.2023 - 10.2024
- Greeted and served guests with a friendly and efficient attitude in a fast-paced, customer-focused environment.
- Assisted with food preparation, sanitation, and cash handling procedures.
- Supported teammates during busy hours to maintain smooth operations.
Team Member
The Presidents Pub
Washington, USA
04.2018 - 07.2022
- Delivered outstanding service to guests, creating a welcoming dining experience.
- Managed reservations, seating, and guest communication with professionalism.
- Collaborated with kitchen and service staff to ensure timely and accurate food delivery.
Education
Bachelor of Science - Nursing
Robert Morris University
Moon Township, PAHigh School -
Bentworth Senior High School
Bentleyville, PASkills
- Customer Service & Hospitality
- Verbal Communication
- Problem Solving & Flexibility
- Team Collaboration
- Time Management
- Attention to Detail
- Problem solving
- Customer service
- Conflict management
- Staff motivation
- Coaching and mentoring
- Employee training
Hobbies and Interests
- Outdoor Activities
- Theater
- Reading
- Childcare
- Art
- Working with People
Personal Qualities
- Friendly
- Responsible
- Reliable
- Team-Oriented
- Organized
- Energetic
Timeline
Shift Lead & Barista
7 Brew Coffee
10.2025 - Current
Team Member
The SpringHouse
08.2023 - 10.2024
Team Member
The Presidents Pub
04.2018 - 07.2022
Bachelor of Science - Nursing
Robert Morris University
High School -
Bentworth Senior High School