Abigail Masters
Angleton
Summary
Detail-oriented administrative and billing professional with a strong foundation in financial operations, record management, and organizational support. Experienced in maintaining accurate billing and invoicing processes, managing documentation, and supporting daily office functions. Demonstrates strong analytical and communication skills, a high level of accuracy, and a commitment to contributing to company success while continuing to grow professionally
Overview
8
8
years of professional experience
1
1
Certification
Work History
Billing & Bookkeeping Contractor
Brazoria County Freshwater Supply District #2
Freeport, TX
03.2023 - Current
- Oversee full-cycle utility billing for 200+ residential and commercial accounts.
- Manage accounts payable, payroll processing, vendor relations, and check disbursements.
- Perform monthly bank reconciliations and maintain accurate financial and general ledger records.
- Independently develop and administer the District’s annual operating budget, monitoring revenues and expenditures.
- Prepare financial statements, board reports, and audit documentation for external review.
- Compile Board meeting packets, present financial updates, and maintain compliance with the Texas Open Meetings Act.
- Coordinate with third-party service providers and ensure regulatory compliance, including TCEQ reporting and record retention.
Patient Access Specialist
UTMB
Clear Lake/Webster, TX
08.2020 - 08.2022
- Managed insurance verification and authorization procedures to support patient access initiatives.
- Facilitated patient registration processes, enhancing operational efficiency and accuracy.
- Streamlined appointment scheduling workflows, reducing wait times for patients effectively.
- Maintained patient confidentiality by adhering to HIPAA guidelines and hospital policies.
- Collaborated with interdisciplinary teams to resolve patient access issues and enhance service delivery.
Administrative Assistant / Receptionist
Gulf Coast Auto Park
Angleton, TX
12.2017 - 08.2020
- Provided scheduling and administrative support to the General Manager.
- Maintained physical and digital filing systems for senior staff.
- Managed daily cash flow and processed vehicle sales documentation.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Education
Bachelor of Science - Healthcare Administration
University of Houston-Clear Lake
Clear Lake, TX12.2021
High School Diploma -
Danbury High School
Danbury06.2015
Skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Strong organizational and time management abilities
- Attention to detail
- Customer service
- Problem-solving
- Experienced with Munibilling System, Data Management, QuickBooks
Certification
- Notary Public, State of Texas
Timeline
Billing & Bookkeeping Contractor
Brazoria County Freshwater Supply District #2
03.2023 - Current
Patient Access Specialist
UTMB
08.2020 - 08.2022
Administrative Assistant / Receptionist
Gulf Coast Auto Park
12.2017 - 08.2020
Bachelor of Science - Healthcare Administration
University of Houston-Clear Lake
High School Diploma -
Danbury High School