Summary
Overview
Work History
Education
Skills
Timeline
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Abigail Mathews

Honolulu,HI

Summary

At Four30 Scones, I excelled as a Lead Barista, enhancing team productivity through effective communication and fostering a collaborative environment. I adeptly managed customer relations and inventory, showcasing my adaptability and conflict handling skills.

Overview

1
1
year of professional experience

Work History

Lead Barista

Four30 Scones
02.2023 - 08.2024
  • Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
  • Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
  • Restocked display cases with attractive arrangements to promote specialty scones.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Used POS system to accurately enter orders and process payments.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Trained barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.

Education

No Degree - Marine Biology

Hawaii Pacific University
Honolulu, HI
05-2028

High School Diploma -

Eureka High School
Eureka, IL
05-2024

Skills

  • Cleanliness standards
  • Order Taking
  • Adaptability to Change
  • Supply Ordering
  • Inventory Management
  • Conflict handling

Timeline

Lead Barista

Four30 Scones
02.2023 - 08.2024

No Degree - Marine Biology

Hawaii Pacific University

High School Diploma -

Eureka High School

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Abigail Mathews