Summary
Overview
Work History
Education
Skills
Timeline
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Abigail McClune

Lockport,NY

Summary

Compassionate caregiver with a proven track record at Freedom Care, enhancing client well-being through personalized care plans and effective communication. Skilled in time management and problem-solving, I foster a positive environment while ensuring safety and health. Dependable leader with a commitment to high-quality service and team collaboration.

Personable and motivated with strong ability to lead teams effectively and maintain positive work environment. Demonstrates understanding of operational procedures and possesses strong organizational and communication skills. Committed to driving team success and ensuring high levels of productivity.

Overview

4
4
years of professional experience

Work History

Caregiver

Freedom Care
12.2023 - Current
  • Provided support for daily living activities, enhancing comfort and well-being.
  • Assisted client with personal hygiene, mobility, and medication management to ensure safety and health.
  • Implemented individualized care plans in collaboration with healthcare providers to meet specific client needs.
  • Monitored client health status, documenting changes and reporting concerns to medical professionals promptly.

Shift Leader/Shift Supervisor

Starbucks
09.2024 - 01.2026
  • Supervised daily operations to ensure optimal customer service and product quality.
  • Trained and mentored new staff on company standards and operational procedures.
  • Implemented efficient workflows that enhanced team productivity during peak hours.
  • Resolved customer complaints promptly, maintaining high satisfaction levels.
  • Collaborated with management to develop strategies for improving store performance.

Lead Busser

Lock 34 Bar & Grill
04.2022 - 01.2026
  • Supervised bussing team to ensure efficient table turnover and maintain cleanliness standards.
  • Trained new staff on operational procedures and customer service best practices.
  • Coordinated with kitchen staff to streamline food delivery and enhance guest experience.
  • Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.

Team Member

Tim Hortons
04.2023 - 09.2024
  • Delivered customer service in fast-paced environment.
  • Assisted in training new team members on operational procedures.
  • Operated kitchen equipment to prepare food and beverages efficiently.
  • Maintained cleanliness and organization of workstations and dining area.

Education

Associate of Science - Criminal Justice

Niagara County Community College
Sanborn, NY
05-2025

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Dependable and responsible
  • Cash handling
  • Team leadership
  • Positive attitude

Timeline

Shift Leader/Shift Supervisor

Starbucks
09.2024 - 01.2026

Caregiver

Freedom Care
12.2023 - Current

Team Member

Tim Hortons
04.2023 - 09.2024

Lead Busser

Lock 34 Bar & Grill
04.2022 - 01.2026

Associate of Science - Criminal Justice

Niagara County Community College
Abigail McClune