Abigail McIntosh
Mabel,USA
Summary
Community-focused education and outreach professional with experience in financial education, community engagement, program coordination, and relationship-centered service. Skilled in translating complex information into accessible learning, supporting inclusive education, and collaborating with community partners. Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in [Desired Position] role.
Overview
4
4
years of professional experience
Work History
Retail Relationship Baker
BMO
Decorah, IA
12.2023 - Current
- Deliver financial education and guidance to individuals, families, and small businesses.
- Conduct community outreach and on-site visits, supporting financial literacy initiatives (travel for work).
- Collaborate with internal teams and community partners to strengthen engagement and service delivery.
- Perform accurate cash handling, transaction processing, and documentation in compliance with regulations.
- Manage multiple client needs simultaneously while maintaining inclusive, learner-centered communication.
Associate Banker
BMO
Decorah, IA
07.2023 - 12.2023
- Supported community awareness and outreach events focused on education and engagement.
- Processed payments, wire transfers, deposits, and withdrawals while adhering to compliance standards.
- Referred clients to appropriate resources and specialists based on identified needs.
- Utilized CRM and digital tools for documentation and service tracking.
Canine Neonate Specialist
Kimberlee's Kennels
Decorah, IA
10.2022 - 07.2023
- Maintained detailed health, breeding, and operational records supporting data accuracy and reporting.
- Assisted with training and onboarding of staff, explaining procedures and workflows clearly.
- Communicated with veterinarians, staff, and stakeholders in a high-responsibility environment.
- Managed multiple tasks simultaneously with strong organization and attention to detail.
Farrowing Technician (Summer Internship)
Weymiller Bottoms Inc.
New Albin, IA
05.2022 - 10.2022
- Maintained accurate records of breeding, farrowing, piglet mortality, feed consumption and health treatments for each sow
- Conducted routine inspections of the sow unit to ensure proper care of breeding sows, farrowing sows & newborn piglets
- Administered vaccinations and medications according to established protocols while adhering to strict bio security measures
Education
Bachelor of Science - Agribusiness & Food Industry Management
CALIFORNIA STATE POLYTECHNIC UNIVERSITY
POMONA05.2022
Skills
Community Education
- Financial Literacy & Education
- Community Outreach & Engagement
- Adult & Informal Learning Support
- Inclusive Communication
Program & Project Support
- Program Coordination
- Event & Workshop Support
- Multi-Tasking & Time Management
- Travel for Community Outreach
Data & Technology
- Qualtrics (Surveys & Data Collection)
- Canvas (LMS)
- Zoom (Virtual Facilitation)
- Canva (Educational Materials)
- Adobe (Acrobat & Creative Tools)
- Microsoft Office Suite
- Salesforce (CRM)
- Computer skills
- Office administration
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Customer and client relations
- Scheduling
- Professional communication
- Scheduling and calendar management
- Recordkeeping
Timeline
Retail Relationship Baker
BMO
12.2023 - Current
Associate Banker
BMO
07.2023 - 12.2023
Canine Neonate Specialist
Kimberlee's Kennels
10.2022 - 07.2023
Farrowing Technician (Summer Internship)
Weymiller Bottoms Inc.
05.2022 - 10.2022
Bachelor of Science - Agribusiness & Food Industry Management
CALIFORNIA STATE POLYTECHNIC UNIVERSITY