Summary
Overview
Work History
Education
Skills
Timeline
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Eddie L. Knight, Jr.

Atlanta,GA

Summary

Community engagement professional with extensive experience in developing and maintaining positive relationships between organizations and communities. Adept at creating and managing impactful community programs, ensuring alignment with organizational goals. Known for collaborative teamwork and adaptability in dynamic environments, with strong communication and strategic planning abilities.

Overview

23
23
years of professional experience

Work History

Financial Relationship Consultant

Regions Bank
09.2017 - Current
  • Built lasting relationships with diverse clients to provide financial guidance and promote economic empowerment.
  • Conducted outreach through phone campaigns and in-person consultations to support community banking needs.
  • Partnered with internal experts to address complex issues and ensure inclusive access to services.
  • Active member of the DEI Workforce Network, contributing to equitable workplace and community initiatives.
  • Recognition: Named Elite Banker in 2022 for outstanding performance and client satisfaction.

Assistant Manager

TitleMax
07.2008 - 09.2017
  • Managed branch operations and led marketing outreach efforts to increase community awareness.
  • Built relationships with local businesses to promote financial solutions and educational resources.
  • Delivered excellent service that improved customer satisfaction and community reputation.
  • Oversaw reporting, inventory, and daily administrative tasks.

Express Adjuster

Allstate Insurance
07.2002 - 03.2008
  • Led claims investigations and collaborated with community stakeholders including law enforcement and policyholders.
  • Supported clients during critical moments, ensuring fair and timely claims resolution.
  • Mentored team members and promoted ethical practices in client service and negotiation.

Education

Alabama State University
Montgomery, AL

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Strayer University
Birmingham, AL

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Jefferson State Community College
Birmingham, AL

High School - undefined

Robert E. Lee High School
Montgomery, AL
05.2003

Skills

  • Community Engagement & Outreach
  • Public Relations & Client Services
  • Diversity, Equity & Inclusion (DEI)
  • Relationship & Stakeholder Management
  • Program Support & Administration
  • Financial Literacy & Education
  • Event Coordination
  • Microsoft Office Suite CRM Systems Data Entry (50 WPM)

Timeline

Financial Relationship Consultant

Regions Bank
09.2017 - Current

Assistant Manager

TitleMax
07.2008 - 09.2017

Express Adjuster

Allstate Insurance
07.2002 - 03.2008

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Strayer University

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Jefferson State Community College

High School - undefined

Robert E. Lee High School

Alabama State University

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