ABIGAIL MCLENDON
Canton,GA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure the Intensive Case Management position. Ready to utilize interpersonal skills and help the team achieve company goals.
Overview
9
9
years of professional experience
Work History
Caregiver
12.2022 - 08.2023
- Assisted a sick family member who required around the clock care. Family member has recovered fully at this time and I am eager to continue pursuing my passion in my upcoming professional endeavors.
Personal Lines P & C Insurance Agent
Integrity Insurance Agency
06.2021 - 12.2022
- Managed agency’s Personal Lines book of business for both standard and non-standard insurance markets.
- Kept detailed records of daily activities through online customer database.
- Provided emotional support and companionship to clients in the event of a catastrophic loss.
- Displayed absolute discretion at handling confidential information.
Caregiver
05.2019 - 06.2021
- Invested time in my family as a stay at home parent until my child reached school age.
Internship
Harbor House NW Georgia Child Advocacy Center
08.2018 - 05.2019
- Observed suspected victims of child abuse undergo forensic interviews.
- Observed and assisted with therapeutic services and crises intervention given to children & adolescents.
Licensed P & C Insurance Agent
Silverleaf Insurance Agency
01.2017 - 08.2018
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Logistics Coordinator & Account Manager
Scott Logistics Corporation
01.2015 - 01.2017
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
Education
Bachelor of Science - Psychology
Liberty University
Lynchburg, VA05.2019
Associate of Arts - Psychology
Georgia Highlands College
Rome, GA12.2015
Skills
- Emotional intelligence and sensitivity to the feelings of others
- Confidently able to make emotional observations
- Self-motivated, with a strong sense of personal responsibility
- Critical thinking skills and ability to evaluate unique situations
- Skilled at working independently and collaboratively in a team environment
- Maintain ethical principles
- Prioritize case loads and client needs
- Empathize and understand others' perspectives
- Proven ability to learn quickly and adapt to new situations
- Meticulous organizational skills
- Strong written and verbal communication skills
Timeline
Caregiver
12.2022 - 08.2023
Personal Lines P & C Insurance Agent
Integrity Insurance Agency
06.2021 - 12.2022
Caregiver
05.2019 - 06.2021
Internship
Harbor House NW Georgia Child Advocacy Center
08.2018 - 05.2019
Licensed P & C Insurance Agent
Silverleaf Insurance Agency
01.2017 - 08.2018
Logistics Coordinator & Account Manager
Scott Logistics Corporation
01.2015 - 01.2017
Bachelor of Science - Psychology
Liberty University
Associate of Arts - Psychology
Georgia Highlands College