Abigail Mena-Vazquez
Pomona,CA
Summary
Working in customer service jobs has taught me the value and importance you have to make an impact of someones day. My dedication for helping others inspires me to seek an opportunity where my skills and ethics can contribute to making a change in the community for the benefit of our current and future generations.
Overview
5
5
years of professional experience
Work History
Pharmacy Cashier
Walgreens
06.2021 - Current
- Helping patients navigate through difficulties with insurance problems including contacting their doctor if needed
- Providing assistance to customers in regards to finding medications and products that best works for them
- Multitasking to keep a fast paced but safe environment for our patients and employees
- Keeping track of inventory to place orders for restocking purposes
- Handling large amounts of money to process payments including donations
- Ensuring all codes and regulations are being followed for the safety of HIPPA and medication environment
- Introducing patients to outside resources or a switch in their medication brand that best suits their financial situation
Crew Member
McDonald's
08.2020 - 06.2021
- Provided exceptional customer service while efficiently processing orders and managing transactions
- Learning to work as a team to ensure the store runs smoothly while meeting store targets
- Resolving customer complaints in an efficient manner to ensure customers return
- Multitasking when needed such as working drive through and front counter simultaneously
- Training new team members
Education
Criminal Justice
La Sierra University
Riverside, CA03-2025
High School Diploma -
Garey High School
Pomona, CA06-2020
Skills
- Maintaining cleanliness and organization
- POS system handling
- Multitasking
- Creativity
- Critical Thinking
- Team Collaboration
- Time Management
Languages
Spanish
Native or Bilingual
Timeline
Pharmacy Cashier
Walgreens
06.2021 - Current
Crew Member
McDonald's
08.2020 - 06.2021
Criminal Justice
La Sierra University
High School Diploma -
Garey High School
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