Roxanne Gleb
Gilbert,AZ
Summary
Proven performer at Wal-Mart Supercenter, adept in HIPAA regulations and exceptional at maintaining cleanliness. Streamlined pharmacy operations, enhancing efficiency and productivity. Skilled in cash handling and customer service, effectively resolved complaints and trained new staff, demonstrating strong organizational skills and a commitment to health awareness.
Work History
Pharmacy Cashier
Wal-Mart Supercenter
- Registered customer purchases on assigned cash register, collected cash and distributed change, processing voids, returns, rain checks, refunds and exchanges.
- Educated customers on medications and over-the-counter products, promoting health awareness within the community.
- Assisted in managing inventory levels by accurately counting and restocking shelves as needed.
- Operated pharmacy systems to obtain patient prescription status, communicating with prescribing physicians and in-store pharmacists to clarify orders and meet specifications.
- Collaborated with pharmacy staff to streamline workflow processes, improving overall efficiency and productivity.
- Served as a reliable backup when staffing shortages occurred in other areas of the pharmacy or store.
- Supported pharmacy team by answering phone calls, directing inquiries, and taking accurate messages.
- Trained new employees on cashier procedures, serving as a knowledgeable resource for team members.
- Resolved customer complaints by actively listening, empathizing, and offering appropriate solutions.
- Operated cash register to record transactions accurately and efficiently.
- Efficiently processed prescription drop-offs and pick-ups while maintaining strict adherence to HIPAA regulations.
Education
Ma - Medical
10.2015
Skills
- HIPAA Regulations
- Maintaining cleanliness
- Organization and prioritization
- Cash handling expertise
- Insurance Verification
- Telephone Etiquette
- Product Location Familiarity
- Retail pharmacy procedures
Timeline
Pharmacy Cashier - Wal-Mart Supercenter
Pima Medical - Ma, Medical
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