Ima crosby
Belle Chasse,LA
Summary
Detail-oriented Pharmacy Cashier with expertise in developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Self-motivated, organized and professional team player.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Cashier
Russos pharmacy
Belle Chasse, LA
08.2019 - Current
- Processed customer transactions efficiently at the pharmacy register.
- Assisted customers with medication inquiries and product selections.
- Maintained accurate cash drawer and balanced daily receipts.
- Assisted customers on the phone
- Managed inventory by restocking shelves and organizing products.
- Collaborated with pharmacy staff to ensure medication availability.
- Provided exceptional customer service to enhance patient experience.
- Handled returns and exchanges following pharmacy policies.
- Verified patient information to ensure accuracy of prescriptions filled.
- Resolved customer complaints in a professional manner while maintaining company policies and procedures.
- Assisted pharmacy staff with prescription filling and other tasks as needed.
- Processed payments accurately using cash registers and credit card machines.
- Answered customer questions and referred to pharmacist for medication information.
- Assisted customers with locating specific items within the store.
- Answered phone calls from customers regarding product availability and pricing information.
- Greeted customers, provided excellent customer service, and answered inquiries in a timely manner.
- Performed general housekeeping duties such as stocking shelves, organizing merchandise, and cleaning work areas.
- Operated computer systems to enter customer orders into the system.
- Processed credit card, EBT and cash payments with electronic computer system.
- Organized returned items according to store policy and restocked them on shelves accordingly.
- Tracked inventory levels regularly to ensure adequate stock was available for sale.
- Adhered to HIPAA regulations when handling confidential patient information.
- Provided accurate change for transactions and balanced the daily till at the end of each shift.
- Reported any suspicious activities or theft attempts immediately to management.
- Completed paperwork related to insurance claims processing in an accurate and timely manner.
- Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
- Maintained clean and organized checkout and retail areas to ensure a pleasant shopping experience.
- Assisted with merchandising efforts, including setting up displays and promotional materials.
- Processed customer transactions for prescription and over-the-counter medications accurately and efficiently.
- Processed returns and exchanges in compliance with pharmacy policies.
- Answered incoming calls from customers regarding product availability or pricing information.
- Assisted customers in locating items throughout the store as needed.
- Handled phone inquiries, providing information on store hours, services, and prescription status.
- Adhered to all federal, state, and local regulations governing the sale of pharmaceuticals.
- Assisted pharmacists with inventory management, including stocking shelves and conducting inventory counts.
- Collaborated with pharmacy technicians to streamline workflow and improve service delivery.
- Managed cash drawer, ensuring accurate cash handling and daily reconciliations.
- Built and maintained productive relationships with employees.
- Answered phone calls to assist customers with questions and orders.
- Welcomed customers, offering assistance to help find store items.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Scanned items and checked pricing on cash register for accuracy.
- Answered customers' questions and provided information on store procedures or policies.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Skills
- Cash handling
- Inventory management
- Customer transaction processing
- HIPAA compliance
- Customer relationship management
- Sales support
- Team collaboration
- Problem solving
- Effective communication
- Conflict resolution
- Detail orientation
- Employee training
- Quality assurance
- Prescription processing assistance
- Pharmacy terminology
- Maintaining cleanliness
- OTC recommendations
- Sales promotion
- Product location
- POS system operation
- HIPAA regulations
- Retail pharmacy procedures
- Insurance verification
- Inventory management proficiency
- Cash register operations
- Organization and prioritization
- Patient education support
- Cash handling expertise
- Professional appearance
- Telephone etiquette
- Merchandise restocking
- Teamwork
- Service minded
- Sales promotions
- Teamwork and collaboration
- Payment processing
- Store policies understanding
- Staff supervision
- Item scanning
- Multitasking
- Customer transactions
- Policies and procedures
- Gift Cards Handling
- Goal setting
- Price verification
- Drawer balancing
- Customer service
- Critical thinking
- Team leadership
- Adaptability and flexibility
- Bagging items
- Merchandise packaging
- Honest and dependable
- Detail-oriented
- Interpersonal communication
- Reliable and responsible
- Excellent communication
- Process transactions
Certification
- Microsoft word
- Microsoft excel
- Microsoft PowerPoint
Timeline
Pharmacy Cashier
Russos pharmacy
08.2019 - Current