Graciela Zambada
GLENDALE,Arizona
Summary
Hardworking Private Investigator with proven expertise in planning and carrying out professional investigations into criminal and civil matters. Serves client needs with tenacious dedication to obtaining documentation of unlawful or unsavory activities. Skilled in report writing and legal testimony.
Overview
7
7
years of professional experience
Work History
Criminal Private Investigator
Fisheye Investigation Group
11.2022 - Current
- Collected documentation such as witness statements, video recordings and photographs to support case findings.
- Conducted surveillance for up to 4 hours at time
- Conduct Jail visits with clients
- Produced professional reports outlining findings of cases, expenses incurred and any important incidents.
- Furthered criminal investigations by taking active interest on behalf of loved ones, businesses and other interested parties to uncover truth of unlawful activities.
Senior Fraud Specialist
Chase Bank
11.2020 - 11.2022
- Evaluated customer data to identify and prevent fraudulent activities.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Performed risk assessments to determine level of fraud risk and prioritize investigations.
- Produced detailed reports of fraud investigations and presented findings to senior management.
Personal Banker
Wells Fargo
01.2017 - 10.2022
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Cross-sold bank products and services to meet customer needs and provide options.
- Promoted financial products by maintaining excellent service offering knowledge.
Education
High School Diploma -
Washington High School
Phoenix, AZAssociate of Applied Science - Criminal Justice
Maricopa Community Colleges - Phoenix College
Phoenix, AZ10.2021
Skills
- Preserving Crime Scenes
- Court Hearings
- Locating Individuals
- Fraud Investigations
- Complex Problem-Solving
- Records Research
- Field Investigations
- Background Checks
Additional Information
- NMLS
- Notary Public
- Licensed Investigator in Arizona #1772898
- Volunteer work at Phoenix PD crime lab
Languages
Spanish
Native or Bilingual
Timeline
Criminal Private Investigator
Fisheye Investigation Group
11.2022 - Current
Senior Fraud Specialist
Chase Bank
11.2020 - 11.2022
Personal Banker
Wells Fargo
01.2017 - 10.2022
High School Diploma -
Washington High School
Associate of Applied Science - Criminal Justice
Maricopa Community Colleges - Phoenix College
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