Abigail Morris
Clovis,NM
Summary
Develope strong leadership, organizational, and customer service skills in a fast-paced retail environment, seeking to transition into a new field. Demonstrate expertise in team management and operational efficiency, with a focus on achieving business objectives. Committed to leveraging these transferable skills to deliver results in a new and dynamic role. Very learning-orientated and driven to continue growth.
Overview
5
5
years of professional experience
Work History
Store Manager
Claires Stores Inc
2023.08 - Current
- Manage daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Manage inventory control, cash control, and store opening and closing procedures.
- Addressing customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Manage store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assist with hiring, training and mentoring new staff members.
- Improve customer satisfaction through staff training in customer service and product knowledge.
- Manage financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Oversee loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Sandwich Artist
Subway
2021.02 - 2021.06
- Greeted guests, promoted specials, and took orders.
- Kept workplace clean and organized in line with restaurant policies.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Prepared and served hot and cold sandwiches based on customer preferences.
Carhop
Sonic
2020.04 - 2020.08
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
Education
Associates Degree in Nursing - Nursing
Clovis Community College
Clovis, NM2027-05
GED -
Clovis Community College
Clovis, NM2025-01
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Outstanding communication skills
- Goals and performance
- Policies and procedures
- Accurate cash handling
- Documentation and reporting
- Math skills development
Timeline
Store Manager
Claires Stores Inc
2023.08 - Current
Sandwich Artist
Subway
2021.02 - 2021.06
Carhop
Sonic
2020.04 - 2020.08
Associates Degree in Nursing - Nursing
Clovis Community College
GED -
Clovis Community College