Enthusiastic and detail-oriented professional with experience in bartending and account management. Proficient in POS operation and inventory management, with a proven ability to engage customers and maintain a clean environment. Eager to contribute to a team dedicated to exceptional service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender
Jack's (Drive Thru Daiquiri Shop)
Alexandria, LA
06.2025 - 09.2025
Prepared and served a variety of daiquiris to customers.
Managed cash register and processed customer transactions efficiently.
Maintained cleanliness and organization of bar area throughout shifts.
Assisted customers with drink selections and offered recommendations.
Collaborated with team members to ensure smooth operation during busy hours.
Stocked supplies and ingredients to meet daily demands of the shop.
Engaged with customers to create a welcoming atmosphere at the drive-thru.
Performed opening and closing duties including restocking supplies.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Processed payments accurately and efficiently with POS system.
Assistant Account Manager
Risk Services of Louisiana
Alexandria, LA
01.2024 - 09.2025
Supported account managers during client meetings to gather necessary information.
Helped resolve client inquiries by providing timely information and assistance.
Monitored customer accounts to ensure timely payment of invoices and resolve any discrepancies or issues that arise.
Performed data entry tasks such as entering drivers and vehicles into the system and updating customer information.
Prepared yearly loss runs summarizing claims and losses within assigned accounts.
Server/Restaurant Hostess
Spirits, Food, & Friends
Alexandria, LA
09.2022 - 01.2024
Provided excellent customer service to enhance dining experiences.
Assisted in menu knowledge and food recommendations for guests.
Managed table settings and ensured cleanliness during service shifts.
Handled cash transactions accurately and processed payments efficiently.
Trained new servers on restaurant policies and service standards.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Operated POS terminals to input orders, split bills, and calculate totals.
Greeted customers, answered questions, and recommended specials to increase profits.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
High School Diploma -
Bolton High School
Alexandria, LA
05-2020
Skills
Beverage preparation
Communication Skills
POS operation
Inventory management
Customer engagement
Conflict resolution
Workflow organization
Certification
Certified Insurance Service Representative (CISR Designation) in Louisiana
Property and Casualty Insurance License in Louisiana