Abigail Najera
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
4
4
years of professional experience
Work History
McDonalds
N. Karavitis
Chicago
12.2025 - Current
- Maintained cleanliness by collecting trash, cleaning spills, and removing trays in customer areas
- Managed inventory of condiments to ensure availability for customers.
- Worked with cross-functional teams to achieve goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Customer service
Cashier
Northwestern
Chicago
02.2024 - 03.2026
- Handled cash, credit, and digital payments accurately.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Issued receipts, refunds, credits or change due to customers.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Managed inventory restocking in sales area.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness and organization of checkout area.
- Managed inventory restocking in sales area as needed.
- Stocked shelves with merchandise when needed.
Target
The Vantage Group
Chicago
03.2025 - 12.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Recognized and addressed customer needs promptly to enhance overall service experience.
- Assisted with customer requests and answered questions to improve satisfaction.
- Engaged customers in conversation to build rapport and ensure their inquiries were addressed effectively.
- Operated equipment and machinery according to safety guidelines.
- Executed daily tasks with accuracy and attention to detail to support store operations.
Panda Express
Panda Restaurant Group, Inc., Panda Express
Chicago
08.2022 - 02.2024
- Ensured drawer accuracy and security for efficient operations
- Balanced cash register drawer at start and end of each shift to maintain financial integrity
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted customers with requests and inquiries to enhance overall satisfaction.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Harry S Truman College
Chicago, ILSkills
Motivated professional experienced in customer service and multitasking Delivered positive customer experiences through strong work ethic and exceptional interpersonal skills Thrived in fast-paced environments, demonstrating adaptability to last-minute changes and consistently achieving high-quality results
Motivated professional experienced in customer service and multitasking Delivered positive customer experiences through strong work ethic and exceptional interpersonal skills Thrived in fast-paced environments, demonstrating adaptability to last-minute changes and consistently achieving high-quality results
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
McDonalds
N. Karavitis
12.2025 - Current
Target
The Vantage Group
03.2025 - 12.2025
Cashier
Northwestern
02.2024 - 03.2026
Panda Express
Panda Restaurant Group, Inc., Panda Express
08.2022 - 02.2024
Harry S Truman College