Cera Dooley
Hatfield,Arkansas
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
2
2
years of post-secondary education
7
7
years of professional experience
Work History
CCL Journeyman
Mastec
Coral Gables, Florida
08.2024 - Current
- Executed daily tasks with precision, ensuring operational continuity.
- Proposed and implemented creative solutions that improved team collaboration and project results.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Organized workload to consistently meet deadlines and deliver quality results.
Bar Manager
Joe's Place
Smithville, OK
04.2022 - 07.2024
- Managed bar staff schedules and coordinated daily operations at a local pub.
- Trained new employees on beverage preparation and customer service standards.
- Oversaw inventory management and ensured proper stock levels for bar supplies.
- Ensured compliance with health and safety regulations in the bar environment.
- Assisted in creating promotional events to enhance customer engagement and sales.
- Provided excellent customer service by addressing guest inquiries and concerns promptly.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
Housekeeping Supervisor
Queen Wilhelmina State Park
Mena
05.2019 - 07.2022
- Supervised daily cleaning operations across park facilities and cabins.
- Trained new staff on cleaning procedures and safety protocols.
- Coordinated supply inventory and ensured availability of cleaning materials.
- Implemented eco-friendly cleaning practices to support park sustainability efforts.
- Communicated with park management regarding housekeeping needs and concerns.
- Resolved guest inquiries related to housekeeping services promptly and professionally.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
- Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
- Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
- Enforced rules and regulations set forth by management regarding health, safety and security policies.
Education
Core
NCCER
08.2024 - 06.2026
OSHA 10
Mastec University
06.2026 - 06.2026
Some College (No Degree) - General Studies
University of Arkansas
Fayetteville, ARSkills
Motivated professional experienced in fast-paced environments Delivered quality results through strong work ethic, adaptability, and exceptional interpersonal skills Thrived under pressure while quickly mastering new skills and effectively managing last-minute changes
Motivated professional experienced in fast-paced environments Delivered quality results through strong work ethic, adaptability, and exceptional interpersonal skills Thrived under pressure while quickly mastering new skills and effectively managing last-minute changes
Timeline
OSHA 10
Mastec University
06.2026 - 06.2026
CCL Journeyman
Mastec
08.2024 - Current
Core
NCCER
08.2024 - 06.2026
Bar Manager
Joe's Place
04.2022 - 07.2024
Housekeeping Supervisor
Queen Wilhelmina State Park
05.2019 - 07.2022
Some College (No Degree) - General Studies
University of Arkansas