Abigail Nix
Austin,TX
Summary
A motivated worker with engaging personality, flexible, upbeat, friendly, and able to anticipate customer's needs in order to facilitate enjoyable experiences. Has a disciplined work ethic with willingness to take initiative. Driven and dedicated but is constantly open to learning more.
Overview
10
10
years of professional experience
Work History
Social Media Team Lead
Exodus Title
07.2022 - 07.2023
- Increased customer engagement through social media.
- Developed social media calendar, which included scheduling email blasts, social media posts, marketing campaigns, and website updates.
- Tracked and analyzed social media and online marketing initiatives.
Sales Representative
Exodus Title
07.2022 - 07.2023
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Waitress
Mellow Mushroom
07.2021 - 07.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
Nanny
The Decker Family
12.2020 - 05.2022
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
Waitress
Whistle Stop Tea Room
09.2015 - 11.2020
- Greeted new customers, discussed specials, and took drink orders.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Babysitter
Multiple Families
09.2013 - 11.2020
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
Education
Bachelor of Arts - Corporate Communications
University of Texas At Austin
Austin, TX05.2025
Skills
- Audience Research
- Social Media Knowledge
- Trustworthy and Honest
- Effective Communication and Integrity
Timeline
Social Media Team Lead
Exodus Title
07.2022 - 07.2023
Sales Representative
Exodus Title
07.2022 - 07.2023
Waitress
Mellow Mushroom
07.2021 - 07.2022
Nanny
The Decker Family
12.2020 - 05.2022
Waitress
Whistle Stop Tea Room
09.2015 - 11.2020
Babysitter
Multiple Families
09.2013 - 11.2020
Bachelor of Arts - Corporate Communications
University of Texas At Austin